Security Operator & Alarm Dispatcher

Golden Acorn Casino | Travel Center; Campo (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Golden Acorn Casino | Travel Center is seeking a Security Dispatcher to monitor the radio communication system and property alarms, ensuring guest and staff safety. The role involves generating incident reports, coordinating with Security Officers and EMTs, and maintaining logs and access control across the property.

Qualifications include a high school diploma or GED, excellent communication skills, and basic math.

Qualifications

• High school diploma or GED required.
• Minimum six months in security, emergency response, or dispatch preferred.
• Excellent communication skills required.
• Ability to read and comprehend safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Basic math: addition, subtraction, multiplication and division.
• Ability to apply commonsense reasoning to carry out instructions.
• Must be able to sit for long periods.

Responsibilities

• Generates written reports regarding security-related incidents involving customers, employees and/or the facility.
• Escorts and observes customers and employees to ensure safety and protection; identifies hazards and reports them.
• Communicates with all departments and Security Officers to ensure security preparedness during emergencies.
• Monitors all alarm systems and notifies appropriate personnel or outside agencies as needed.
• Maintains accurate logs of all information.
• Dispatches Security Officers and EMTs to various areas as needed.
• Maintains a lost and found system.
• Keeps knowledge of facilities and events to advise customers and employees.
• Ensures attendance and breaks are maintained and that information flows between departments.
• Attends regular departmental meetings to share information.
• Accesses locked areas as necessary with a key series.

Skills

Communication skills

Reading comprehension

Written communication

Attention to detail

Education

High School diploma or GED

Job description

Golden Acorn Casino | Travel Center is seeking a Security Dispatcher to monitor the radio communication system and property alarms, ensuring guest and staff safety. The role involves generating incident reports, coordinating with Security Officers and EMTs, and maintaining logs and access control across the property.

Qualifications include a high school diploma or GED, excellent communication skills, and basic math.