Security Operations Technician – SaaS SOC for Healthcare

Epic; Sioux City (IA); On-site; USD 90,000 - 110,000; Full time

Job summary

Epic Hosting is seeking a Security Operations Technician to join a SOC team securing Epic's SaaS infrastructure for major healthcare clients. You will identify security events, coordinate cross-team investigations, and implement improvements based on evolving threats.

The role emphasizes critical thinking for long-term security solutions and staying ahead of industry threats. Relocation is required to the Madison, WI area with reimbursement; Epic offers comprehensive benefits and opportunities

Qualifications

• Experience in security operations or SOC environment.
• Ability to identify security events and coordinate investigations across teams.
• Knowledge of security controls such as firewalls, DLP, VPN, and application whitelisting.
• Familiarity with SIEM, MFA, and ITIL-style processes is a plus.

Responsibilities

• Identify security events in Epic's hosting environment and coordinate investigation and response.
• Propose and implement long-term improvements to security processes.
• Stay current on emerging threats and recommended security solutions.

Skills

Security operations

Threat monitoring

Incident escalation

Network security

Scripting (PowerShell)

Access management

Active Directory

IT security concepts

Tools

SIEM

MFA

ITIL tools

Scripting (PowerShell)

Firewalls

IDS/IPS

Job description

Epic Hosting is seeking a Security Operations Technician to join a SOC team securing Epic's SaaS infrastructure for major healthcare clients. You will identify security events, coordinate cross-team investigations, and implement improvements based on evolving threats.

The role emphasizes critical thinking for long-term security solutions and staying ahead of industry threats. Relocation is required to the Madison, WI area with reimbursement; Epic offers comprehensive benefits and opportunities