Security Operations & Staffing Manager (NYC)

Arrow Security; New York (NY); Hybrid; USD 65,000 - 79,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Security Manager for our NYC area office. You will oversee security staffing, scheduling, and supervision of officers, ensuring compliance with client contractual obligations while delivering excellent service.

The role requires coordinating with clients, site visits, and managing post orders across Brooklyn and Staten Island. The ideal candidate has at least 2 years of security operations management experience, strong leadership, and flexibility to

Qualifications

• Must have 2 years' experience in managing security operations or accounts
• Must be flexible in availability to tend to accounts when needed
• Working knowledge of WinTeam & eHub platforms preferred

Responsibilities

• Manages 4,500-5,500+ contract hours
• Handle scheduling of assigned security staff as congruent with client needs
• Train, mentor and support uniformed security officers
• Liaison with client and coordinate communication of operations, through an effective and responsive approach
• Provide exceptional customer service
• Effectively manages people and costs while ensuring contract compliance
• Draft and update security post orders
• Drive operational accountability
• Perform unannounced inspections/visit client sites
• Other tasks as assigned

Tools

WinTeam

eHub

Job description

Hunter Super Techs - TurnPoint is seeking a Security Manager for our NYC area office. You will oversee security staffing, scheduling, and supervision of officers, ensuring compliance with client contractual obligations while delivering excellent service.

The role requires coordinating with clients, site visits, and managing post orders across Brooklyn and Staten Island. The ideal candidate has at least 2 years of security operations management experience, strong leadership, and flexibility to