Security Manager

Arrow Security; New York (NY); On-site; USD 65,000 - 79,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Security Manager for our NYC area office. You will oversee security staffing, scheduling, and supervision of officers, ensuring compliance with client contractual obligations while delivering excellent service.

The role requires coordinating with clients, site visits, and managing post orders across Brooklyn and Staten Island. The ideal candidate has at least 2 years of security operations management experience, strong leadership, and flexibility to

Qualifications

• Must have 2 years' experience in managing security operations or accounts
• Must be flexible in availability to tend to accounts when needed
• Working knowledge of WinTeam & eHub platforms preferred

Responsibilities

• Manages 4,500-5,500+ contract hours
• Handle scheduling of assigned security staff as congruent with client needs
• Train, mentor and support uniformed security officers
• Liaison with client and coordinate communication of operations, through an effective and responsive approach
• Provide exceptional customer service
• Effectively manages people and costs while ensuring contract compliance
• Draft and update security post orders
• Drive operational accountability
• Perform unannounced inspections/visit client sites
• Other tasks as assigned

Tools

WinTeam

eHub

Job description

# Security ManagerBrooklyn## Job Description**Position Summary**A valued contributor to our respectful and rewarding work culture, the Security Manager handles the staffing and scheduling of an assigned team of security officers in coordination with client needs for our NYC office. In drafting and updating security post orders, assisting the security team in \"all-hands-on-deck' situations and cultivating relationships with our valued client base, the Operations Manager aims to deliver unparalleled customer service to meet contractual obligations and exceed client expectations.**T*his position requires frequent travel to Brooklyn and Staten Island to various client sites.***Performing in cross-departmental design, the Security Manager aligns with fellow staff, branch teams and functional leaders to foster best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an exceptional client experience.**Essential Job Responsibilities*** Manages 4,500- 5,500+ contract hours* Handle scheduling of assigned security staff as congruent with client needs* Train, mentor and support uniformed security officers* Liaison with client and coordinate communication of operations, through an effective and responsive approach* Provide exceptional customer service* Effectively manages people and costs while ensuring contract compliance* Draft and update security post orders* Drive operational accountability* Perform unannounced inspections/visit client sites* Other tasks as assigned**Knowledge/Skills/Abilities Required*** Must have 2 years' experience in managing security operations or accounts* Ability to work in a team setting and structured environment, following strict processes* Must be flexible in availability to tend to accounts when needed* Ability to work in high pressure situations with firm deadlines* Working knowledge of WinTeam & eHub platforms preferred* Knowledge of Microsoft Office applications* Valid Driver's License preferred**Compensation range- $65,000- $79,000 annually, commensurate with experience and location.**