Security Operations Specialist, High-Value Freight (Hybrid)

C.H. Robinson; Downers Grove (IL); Hybrid; USD 40,000 - 63,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

C.H. Robinson is seeking a Security Operations Specialist to join our team in Downers Grove, IL. You will oversee day-to-day security operations, coordinate security escorts, and conduct shipment risk assessments to protect goods in transit.

You will partner with internal teams and external security partners to maintain safety, risk management, and customer service standards in a hybrid role based in Downers Grove. Experience in security and logistics is preferred.

Qualifications

• 1 year of security, compliance, and/or customer service experience.
• 1 year of logistics experience.
• Ability to multitask under pressure while maintaining accuracy and attention to detail.
• Ability to understand and communicate drivers' temperature requirements, mileage, and hours of service during transit.
• Working knowledge of Microsoft Office and Teams.
• Preferred: Bachelor’s degree in supply chain or related field.
• Preferred: Knowledge of TSA and GDP practices.

Responsibilities

• Protects the integrity of high-value products being shipped by consistently applying established security processes and protocols.
• Liaises with local law enforcement, security contractors, and external partners to address security concerns and strengthen transport operations.
• Continuously monitors high-value freight during transit using surveillance systems, GPS tracking, and other tools to detect and elevate irregularities timely.
• Completes required data entry and confirms key Security Operations milestones, including departure, arrival, PODs, and related updates, using McLeod and other systems.
• Ensures required paperwork, including temperature downloads, pictures, PODs, and other supporting documents, is uploaded to load documents and customer records to support billing completion.
• Conducts shipment risk assessments to identify potential security threats and vulnerabilities along transportation routes.
• Handles escalations related to suspicious activity involving customer freight.
• Updates customer portals according to customer requirements.

Skills

Security experience

Logistics experience

multitask under pressure

Understand drivers' temperature, miles

Microsoft Office

Team communication

Education

Bachelor’s degree in supply chain or related field

Tools

Microsoft Office

Teams

Job description

C.H. Robinson is seeking a Security Operations Specialist to join our team in Downers Grove, IL. You will oversee day-to-day security operations, coordinate security escorts, and conduct shipment risk assessments to protect goods in transit.

You will partner with internal teams and external security partners to maintain safety, risk management, and customer service standards in a hybrid role based in Downers Grove. Experience in security and logistics is preferred.