Hybrid Customs Compliance Specialist — Clearance & Risk

C.H. Robinson Worldwide; Torrance (CA); Hybrid; USD 30,000 - 63,000; Full time

Benefits offered by this job

401(k) with 6% company matching

Paid time off

Paid parental leave

Job summary

C.H. Robinson Worldwide is seeking a Customs Specialist to protect compliance and minimize risk while ensuring smooth clearance of customer shipments. You will handle complex exceptions, government examinations, and high-impact issues, partnering with brokers and internal teams.

This hybrid role offers on-site collaboration and remote flexibility, with a schedule Mon-Fri, 2:00 pm–11:00 pm. Ideal candidates have 2–3 years in entry-writing or international logistics, strong regulatory knowledge,

Qualifications

• High School Diploma or GED is required.
• Minimum 2-3 years of entry-writing experience, international transportation or experience with AI Agents.

Responsibilities

• Review and validate customs entry data to ensure accuracy, compliance, and timely cargo clearance.
• Resolve complex customs exceptions, including documentation gaps, classification issues, valuation discrepancies, and regulatory concerns.
• Manage government agency holds and customs examinations, including CBP, FDA, CPSC, VACIS, CET, and Tailgate inspections.
• Serve as a trusted customs compliance expert, interpreting regulations and applying them across daily operations and automated processes.
• Prioritize critical shipment issues to prevent delays and maintain exceptional service for customers.
• Partner with customs brokers, transportation providers, and internal teams to ensure seamless import clearance and delivery.
• Own and maintain customer-specific SOPs, HTS databases, and compliance requirements to support operational excellence.
• Investigate and resolve cargo damage claims, insurance matters, demurrage, detention disputes, and other high-impact shipment issues.

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

C.H. Robinson Worldwide is seeking a Customs Specialist to protect compliance and minimize risk while ensuring smooth clearance of customer shipments. You will handle complex exceptions, government examinations, and high-impact issues, partnering with brokers and internal teams.

This hybrid role offers on-site collaboration and remote flexibility, with a schedule Mon-Fri, 2:00 pm–11:00 pm. Ideal candidates have 2–3 years in entry-writing or international logistics, strong regulatory knowledge,