Security Operations Specialist - Dispatcher

Alliance Building Services; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Security Operations Specialist - Dispatcher to manage scheduling and payroll functions effectively. This entry-level role involves ensuring adequate security coverage, auditing schedules for billing accuracy, and handling administrative tasks using WinTeam software. The ideal candidate will possess strong communication and analytical skills, able to manage confidential information while prioritizing tasks. Join a dynamic team that values your contributions and offers a comprehensive benefits package, including paid holidays, medical insurance, and a 401K plan.

Benefits

Paid Holidays

401K/403b Plan

Short Term Disability

Dental Insurance

Paid Vacation

Paid Sick Days

Vision Insurance

Medical Insurance

Life Insurance

Qualifications

• Ability to manage confidential information and prioritize tasks.
• In-depth knowledge of payroll processes and labor laws.

Responsibilities

• Ensure adequate on-call security force to cover vacancies.
• Oversee scheduling of security officers to minimize overtime.

Skills

Confidential Information Management

Payroll Processes Knowledge

Dispatching Software (WinTeam)

Microsoft Word

Microsoft Excel

Analytical Skills

Communication Skills

Education

Associates Degree

High School Diploma/GED

Tools

WinTeam

Microsoft Office Suite

Job description

Security Operations Specialist - Dispatcher

Join to apply for the Security Operations Specialist - Dispatcher role at Alliance Building Services.

Job Details

• Ensure adequate on-call security force to cover vacancies in assigned portfolio.
• Oversee and monitor the scheduling of security officers and supervisors to minimize overtime.
• Track time-off requests, emergencies, call-outs, and absences to maintain site coverage.
• Audit schedules for billing accuracy, including overtime and extra coverage reports.
• Handle administrative functions like payroll, billing data, and resolving discrepancies in WinTeam system.

Minimum Qualifications

• Ability to manage highly confidential information and prioritize tasks.
• In-depth knowledge of payroll processes, labor laws, and union contracts.
• Experience with payroll/dispatching software, particularly WinTeam, is preferred.
• Proficient in Microsoft Word, Excel, Outlook, and data entry/analysis.
• Strong interpersonal, analytical, and communication skills, with the ability to manage stressful situations professionally.

Education Requirements

• Associates Degree or High School Diploma/GED.

Additional Information / Benefits

• Paid Holidays
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Paid Sick Days
• Vision Insurance
• Medical Insurance
• Life Insurance

Screenings and Shifts

• Employment Verification required.
• Travel is required.
• Available shifts: Day shift, Weekend shift.

Additional Details

Seniority level: Entry level.

Employment type: Full-time.

Job function: Management and Manufacturing.

Industry: Facilities Services.