Security Operations Specialist - Dispatcher (Alliance Security)

Alliance Building Services; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a pivotal role in managing security operations. This position involves ensuring adequate coverage, overseeing payroll processes, and maintaining accurate scheduling. The ideal candidate will possess strong analytical and communication skills, along with a solid understanding of labor laws and payroll systems. Join a dynamic team that values professionalism and integrity, while enjoying a comprehensive benefits package that includes medical, dental, and retirement plans. This is an excellent opportunity to make a meaningful impact in a supportive environment.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

401K/403b Plan

Qualifications

• Ability to manage confidential information and prioritize tasks.
• In-depth knowledge of payroll processes and labor laws.

Responsibilities

• Ensure adequate security coverage in assigned portfolio.
• Oversee scheduling of security officers to minimize overtime.

Skills

Confidential Information Management

Payroll Processes

Labor Laws Knowledge

Union Contracts Understanding

WinTeam Software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Data Entry/Analysis

Interpersonal Skills

Analytical Skills

Communication Skills

Education

High School Diploma or GED

Associates Degree

Tools

WinTeam Software

Microsoft Office Suite

Job description

Job Skills / Requirements

Key Responsibilities:

• Ensure adequate on-call security force to cover vacancies in assigned portfolio
• Oversee and monitor the scheduling of security officers and supervisors to minimize overtime
• Track time-off requests, emergencies, call-outs, and absences to maintain site coverage
• Audit schedules for billing accuracy, including overtime and extra coverage reports
• Handle administrative functions like payroll, billing data, and resolving discrepancies in WinTeam system

Minimum Qualifications:

• Ability to manage highly confidential information and prioritize tasks
• In-depth knowledge of payroll processes, labor laws, and union contracts
• Experience with payroll/dispatching software, particularly WinTeam, is preferred
• Proficient in Microsoft Word, Excel, Outlook, and data entry/analysis
• Strong interpersonal, analytical, and communication skills, with the ability to manage stressful situations professionally

Education Requirements (All)

High School Diploma or GED
Associates Degree

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

This is a position 1st Shift, Weekends.

Number of Openings for this position: 1