Security Operations Manager: Staffing & Scheduling Leader

Allied Universal; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid holidays & vacation

Job summary

Allied Universal is seeking an Operations Manager to lead security services delivery across client sites in Austin. You will oversee frontline hiring, scheduling, training, payroll, and compliance while acting as a key escalation point for employees and clients.

The role emphasizes workforce stability, high-quality service, and strong client relationships, with opportunities for career development in a dynamic security operations environment.

Qualifications

• High School diploma or equivalent.
• Leadership experience in a high-volume workforce.
• Experience building and developing teams.

Responsibilities

• Oversee selection and placement of security professionals; design career development plans.
• Create, modify and manage post schedules to ensure coverage.
• Manage weekly payroll and timekeeping; resolve discrepancies.
• Maintain employee relations and enforce policy with proactive communications.

Skills

Leadership

Staffing & scheduling

Budgeting & financial reporting

Client relations

MS Office

WinTeam

BI tools

Team development

Education

High School diploma

Bachelor's degree (preferred)

Tools

WinTeam

Microsoft Office

BI tools

Job description

Allied Universal is seeking an Operations Manager to lead security services delivery across client sites in Austin. You will oversee frontline hiring, scheduling, training, payroll, and compliance while acting as a key escalation point for employees and clients.

The role emphasizes workforce stability, high-quality service, and strong client relationships, with opportunities for career development in a dynamic security operations environment.