Security Operations Manager: Lead Teams, Protect Clients

Allied Universal; Ontario (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid holidays

Vacation accrual

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations and drive client satisfaction across multiple sites. You will schedule security officers, guide teams, and maintain high standards of service to protect people and property.

The role emphasizes strong communication, risk assessment, and coordination with clients, with a salary range of $70,304 to $80,000 per year and opportunities for career growth within a global leader in security services.

Qualifications

• Requires high school diploma or equivalent and an Associates degree in Criminal Justice (or 3+ years security/military experience).
• Valid driver’s license if operating a company vehicle.
• Minimum 2 years in business operations, security management, or supervising teams.

Responsibilities

• Manage scheduling using AI-powered tech to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams including hiring, coaching, payroll, and performance.
• Strengthen client relationships and serve as primary contact for clients to ensure high-quality service.
• Respond to security incidents and emergencies coordinating with clients and internal teams.
• Oversee training, safety, site standards, and inventory management (uniforms/equipment).

Skills

Client communication

Leadership

Decision making

Time management

Operations coordination

Education

Associates degree in Criminal Justice

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

AI scheduling technology

Job description

Allied Universal is hiring an Account Manager to lead daily security operations and drive client satisfaction across multiple sites. You will schedule security officers, guide teams, and maintain high standards of service to protect people and property.

The role emphasizes strong communication, risk assessment, and coordination with clients, with a salary range of $70,304 to $80,000 per year and opportunities for career growth within a global leader in security services.