Security Operations Manager

Gainor Staffing; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Job summary

Gainor Staffing is seeking a Security Operations Manager to oversee a large multi-site portfolio across New York City. The role blends client management, workforce leadership, and operational oversight for a high-volume security operation.

You will manage 30-35 accounts and up to 150 personnel, build client relationships, recruit and coach staff, and respond to emergencies. Hybrid work in New York, NY with a competitive salary.

Qualifications

• 5+ years of experience in the security industry.
• New York State driver's license.
• Managed multi-site operations with large teams and complex staffing needs.
• Strong client relationships and employee management skills.
• Organized, adaptable, and effective in fast-paced environments.

Responsibilities

• Oversee operations across 30-35 security accounts and up to 150 personnel
• Manage staffing, scheduling, training, and coverage across multiple locations
• Build strong relationships with clients and ensure service expectations are met
• Conduct site visits, inspections, and quality reviews
• Recruit, coach, and support security personnel
• Respond to operational issues, staffing challenges, and emergencies as required

Skills

Staff management

Client relationship management

Multi-site operations

Emergency response

Organizational skills

Job description

A growing security services organization is seeking a Security Operations Manager to oversee a large multi-site portfolio across New York City. This role combines client management, workforce leadership, and operational oversight for a high-volume security operation.

Who You Are

• You have 5+ years of experience in the security industry
• You have a New York State driver’s license
• You have managed multi-site operations with large teams and complex staffing needs
• You have strong client relationships and employee management skills
• You are organized, adaptable, and effective in fast-paced environments
• You are comfortable handling after-hours issues and emergency situations

What You'll Do

• Oversee operations across 30-35 security accounts and up to 150 personnel
• Manage staffing, scheduling, training, and coverage across multiple locations
• Build strong relationships with clients and ensure service expectations are met
• Conduct site visits, inspections, and quality reviews
• Recruit, coach, and support security personnel
• Respond to operational issues, staffing challenges, and emergencies as required

What Success Looks Like

• Sites remain properly staffed with minimal service disruptions
• Clients receive responsive service and consistent operational support
• Employees are well-trained, engaged, and accountable
• Scheduling, coverage, and operational processes run efficiently across the portfolio
• Service standards are maintained across all assigned accounts

Salary Range: $80,000 - $9 0,000 (annually based on experience)

Location: New York, NY (Hybrid)

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirement and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.