GTM Strategy & Operations Manager -- Boston, MA

DeleteMe; Boston (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

DeleteMe, a leader in proactive privacy protection, is seeking a GTM Strategy & Operations Manager to enhance operations and support strategic initiatives. This role requires strong CRM knowledge, analytical skills, and the ability to lead cross-functional teams in a fast-paced environment. Benefits include flexible work schedules and comprehensive health benefits.

Benefits

Comprehensive health benefits

Flexible work schedule

100% work from home

Generous 401k matching

Paid time off

12 company paid holidays

Childcare expense reimbursement

Fitness reimbursement

Birthday time off

Qualifications

• 3–5 years in RevOps, Marketing Ops, or GTM roles in B2B SaaS.
• Advanced Excel/Google Sheets modeling skills including pivots and SQL.
• Experience leading cross-functional initiatives across marketing and sales.

Responsibilities

• Act as the business partner for Sales and Marketing leadership.
• Support implementation of lead scoring models and ensure seamless SDR-to-Sales handoffs.
• Lead GTM tooling & A.I. enablement across teams.

Skills

Cross-functional leadership

Analytics & insights provision

Process improvement

CRM knowledge

Customer-first mindset

Education

Bachelor’s degree in Economics, Social Sciences, Data Science, Business, or related field

Tools

Hubspot

Salesforce

ZoomInfo

Tableau

ChatGPT

Job description

About DeleteMe:

DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud.

Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection.

DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce.

DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy.

Job Summary:

We’re looking for a GTM Strategy & Operations Manager to enhance day-to-day operations, lead cross-functional sales and marketing execution, and support strategic growth initiatives across Sales, Marketing, and Customer Success at DeleteMe. Reporting to the Director, Revenue Operations, this role will also spearhead GTM Engineering—our effort to test and scale high-leverage tools and workflows that automate prospecting, enrichment, and lead flow. The ideal candidate will bring CRM knowledge, empathy for sales teams, and a customer-first mindset, along with a drive to scale and grow.

Job Responsibilities:

-Act as the business partner for Sales and Marketing leadership, ranging from process improvements, providing analytics & insights, to operational support.

-Support the implementation of lead scoring models, optimize routing logic, and ensure seamless SDR-to-Sales handoffs with clean, actionable data.

-Support territory assignment and design, optimizing collaboration across SDRs, Sales, & CSMs.

-Build predictive models to forecast pipeline needed to achieve bookings targets across inbound, outbound, partner, and BC2 opportunity sources.

-Lead GTM tooling & A.I. enablement and adoption across SDRs, Sales, and CSMs.

-Lead GTM Engineering initiatives to pilot and scale innovative workflows using tools like Clay, Zapier, and ChatGPT.

-Build predictive models to forecast pipeline needed to achieve bookings targets across inbound, outbound, partner, and BC2 opportunity sources.

-Collaborate with Business Operations to align our systems strategy across Hubspot, Salesforce, ZoomInfo, Tableau, and other GTM platforms.

Job Requirements:

-Bachelor’s degree in Economics, Social Sciences, Data Science, Business, or a related field.3–5 years in RevOps, Marketing Ops, or GTM -Strategy roles in B2B SaaS.

-Proven success leading cross-functional initiatives across marketing and sales.

-Advanced experience Excel/Google Sheets modeling (vlookups, pivots, sumifs), & basic SQL

-Experience with Hubspot, Salesforce, Zoominfo, and related GTM tools.

-Tool GTM enablement like Zoominfo Copilot, 6sense, Clari, etc

-Experience leading experimental or automation-focused projects.

-Comfortable building from scratch in a fast-paced, scaling environment

-Located in or around the Boston, MA area

Nice to Haves:

-Experience as a system admin for SFDC or Hubspot Certification

-Background in cyber security or privacy industries

-Familiarity with direct and channel sales models for a B2B Business

-Experience in a company leveraging both Sales-Lead and PLG motions

What We Offer:

-Comprehensive health benefits

-Flexible work schedule

-100% work from home

-Generous 401k matching

-Paid time off

-12 company paid holidays

-Childcare expense reimbursement

-Fitness reimbursement

-Birthday time off