Security Operations Leader | Growth & Impact

tsg; Highland (IN); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Discretionary year-end bonus

Paid vacation and personal days

Medical insurance

Dental insurance

Life and AD&D insurance

Paid holidays

401(k) match

Job summary

Titan Security is hiring a Security Account Manager to supervise day-to-day security operations at client sites in Highland, Indiana. The role reports to the Director of Operations and requires leadership over security staff, with focus on protecting people and property and maintaining strong client relationships.

Base salary ranges from $75,000 to $80,000 with discretionary year-end bonus, vacation and personal days, medical/dental/Life and AD&D insurance, paid holidays, and 401(k) match.

Qualifications

• Education and/or Experience: Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred.
• Minimum of 10 of managerial and policy making experience in the law enforcement or contract security field.

Responsibilities

• Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.
• Ensure the client site is provided with high quality security services to protect people and property.
• Build, improve and maintain effective relationships with both client and employees.
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
• Handle any escalated security issues or emergency situations appropriately.
• Conduct annual reviews for on site staff. Monitors the quality of staff performance including coordinating and conducting exit interviews, assisting with unemployment claims review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff.
• Coordinates and documents performance tracking of all staff personnel.
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account/Operations Managers and HR department, as necessary.
• Support HR department in review of involuntary terminations including, union grievances and appeals.
• Supports Director of Operations and HR in hiring, training and on-boarding.
• Compile and prepare reports and documents pertaining to personnel activities and account trends.
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies.
• Stays current on federal, state and local CBA guidelines relative our services.
• Supports the organization's culture, processes, practices and systems to ensure that company and its clients.
• Prepare correspondence and memos as needed.
• Other duties as assigned.

Education

Degree in Criminal Justice, Law Enforcement Management or related field

Job description

Titan Security is hiring a Security Account Manager to supervise day-to-day security operations at client sites in Highland, Indiana. The role reports to the Director of Operations and requires leadership over security staff, with focus on protecting people and property and maintaining strong client relationships.

Base salary ranges from $75,000 to $80,000 with discretionary year-end bonus, vacation and personal days, medical/dental/Life and AD&D insurance, paid holidays, and 401(k) match.