Security Operations Lead - Scheduling & Client Ops

Marksman Security Corporation; Dallas (TX); On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

PTO

Paid Holidays

Retirement/Pension plan

Job summary

Marksman Security is seeking a Security Operations Manager to oversee daily field security operations for a major healthcare distribution client. Based in a regional hub (AZ, TX, CA, or Las Vegas), you will manage officer schedules, support field staff, and ensure seamless service delivery across client sites.

You will lead client and team relationships, maintain schedules, and coordinate training and onboarding.

Qualifications

• 2+ years of experience in security operations or high-volume service environments.
• Strong written and verbal English communication skills; bilingual a plus.
• Supervisory or team-lead experience preferred.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Lead client and team relationships; supervise security officers.
• Create and maintain site schedules; ensure posts are filled.
• Respond to call-offs, tardiness, and site emergencies promptly.
• Maintain real-time employee database in HRIS and produce reports.
• Oversee training/onboarding with Account Managers.
• Attend weekly operational meetings and support services to hit goals.

Skills

Security operations experience

Customer service

English communication

Supervisory experience

Education

High School Diploma/GED

Tools

Microsoft Office

HRIS systems

Scheduling software

Job description

Marksman Security is seeking a Security Operations Manager to oversee daily field security operations for a major healthcare distribution client. Based in a regional hub (AZ, TX, CA, or Las Vegas), you will manage officer schedules, support field staff, and ensure seamless service delivery across client sites.

You will lead client and team relationships, maintain schedules, and coordinate training and onboarding.