Security Operations Dispatcher — 24/7 Alarm & CCTV

Alliedbarton Security Services; Los Angeles (CA); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Benefits & progression

Weekend availability

Job summary

Allied Universal is seeking a Security Operations Dispatch professional in Los Angeles to join its 24/7 SOC. You will monitor alarms and CCTV, coordinate rapid responses, and ensure precise communication between monitoring systems and security teams.

The dispatcher will handle multi-channel communications, log incidents, and support uniformed staff with accurate information, contributing to a safe environment for clients and employees.

Qualifications

• High school diploma or equivalent required.
• CA guard card preferred or required by state regulations.
• Experience in dispatch, alarm monitoring, or security operations.
• Ability to analyze information and prepare clear reports.
• Strong communication and teamwork skills.

Responsibilities

• Monitor alarms and CCTV to detect incidents.
• Answer phones and operate IP-based telephone system.
• Dispatch to appropriate units and log calls.
• Coordinate with SOC staff for incident documentation.
• Respond to emergency and non-emergency calls from employees and vendors.
• Ensure timely, accurate information flow from SOC to management.
• Maintain incident reports and support security operations.
• Work in a 24/7 SOC environment.

Skills

Analytical thinking

Prioritization

Advanced computer systems

Communication with IT/Security

Radio/telephone equipment operation

Ability to work under pressure

Education

High school diploma or equivalent

Tools

IP-based telephone system

Job description

Allied Universal is seeking a Security Operations Dispatch professional in Los Angeles to join its 24/7 SOC. You will monitor alarms and CCTV, coordinate rapid responses, and ensure precise communication between monitoring systems and security teams.

The dispatcher will handle multi-channel communications, log incidents, and support uniformed staff with accurate information, contributing to a safe environment for clients and employees.