Security Operations Center Officer (Elkridge/Overnight)

Sheppard-Pratt-; Elkridge (MD); On-site; USD 38,000 - 53,000; Full time

Job summary

Sheppard-Pratt is seeking an Overnight Security Operations Center Officer in Elkridge, MD. You will oversee daily security operations across hospital campuses, handling emergency and non-emergency calls, monitoring CCTV and alarms, and coordinating with local emergency services to ensure patient and staff safety.

The role requires a high school diploma, ability to work nights and weekends, and readiness to respond to critical incidents with little notice.

Qualifications

• High school diploma or equivalent required.
• Knowledge of procedures and guidelines for emergency situations.
• Must be able to work day, afternoon, evening and overnight shifts as needed.
• Occasional travel between SP properties may be required.

Responsibilities

• Receive emergency and non-emergency calls and record significant information.
• Monitor CCTV systems and alarms.
• Operate facility computer systems as assigned.
• Coordinate with security and safety teams to ensure business continuity.
• Prioritize calls by urgency and importance.
• Manage security incidents per policies and procedures.
• Coordinate with Police, Fire, and EMS as needed.
• Assist with dispatch of officers and units.
• Maintain logs of calls and activities.
• Adhere to departmental standards and post orders.

Education

High School Diploma or equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Security Operations Center Officer (Elkridge/Overnight)

Locations

Showing 1 location

Elkridge, MD 21075, USA

• Hourly Range : $18.50 USD to $25.30 USD
• Support Services & Facilities
• Full-Time

Description

Schedule: Nights (11pm-7:30am- 40hrs/week)

Oversee the daily security operations at both hospital campuses, using best practices to identify, analyze, and support effective responses to all incidents impactful to the hospitals, their operations, and the patients, visitors, and staff at these locations. These incidents most commonly include responses to behavioral and medical crises, safety incidents, natural disasters, and other security-related emergencies.

Responsibilities:

• Receive emergency and non-emergency calls and record significant information.
• Monitor closed circuit television systems and alarms.
• Monitor and operates facility computers systems regularly, as assigned.
• Communicate effectively with the security and safety teams at the facility to assure business continuity.
• Prioritize calls according to urgency and importance.
• Manage security issues or emergency situations according to policies and procedures.
• Facilitate communications and coordinate actions between various local emergency services such as Police, Fire, and Emergency Medical Services.
• Uses radio, phone, or computer to assist with the dispatch of officers, vehicles, or other field units to appropriate locations.
• Maintain awareness of and familiarity with the site-specific operations performance manual and post orders.
• Provide officers with information from 3 rd parties about code calls, calls for service, obstacles, and any conditions impacting the safety of officers.
• Enter data in computer system and maintain logs and records of calls, activities, and other incident related information.
• Maintain working knowledge of departmental standards, policies, and procedures.

Requirements:

• High school diploma or equivalent required.
• Knowledge of procedures and guidelines for emergency situations
• Due to the demands of the position, must be able to work either day, afternoon, evening and overnights as needed.
• May require occasional travel between SP properties when needed.
• All candidates must be willing and able to respond to critical incidents with little or no advance notice. These incidents may include working more weekends and holidays and under stressful and physically demanding conditions.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.