Security Officer Wb

Mohegan Sun; Wilkes-Barre (Luzerne County); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Mohegan Sun in Wilkes-Barre, PA is seeking a dedicated security professional to oversee guest and employee safety, protect assets, and coordinate transportation duties. You will supervise security officers and valet attendants, handle incidents, and collaborate with law enforcement when needed.

A proactive, customer-focused mindset and strong interpersonal skills are essential. This role emphasizes training, shift supervision, and delivering superior guest service in a fast-paced casino

Qualifications

• Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience.
• Positive attitude with a “can-do” mentality.
• Above average interpersonal skills and frequent customer contact.

Responsabilités

• Perform security and transportation duties as needed.
• Protect guests, employees, and company assets.
• Supervise security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas.
• Detain persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities.
• Investigate and record all unusual occurrences and incidents within the gaming facility and maintain in a manner prescribed by management.
• Participates in the training of officers and attendants.
• Reports directly to Security & Transportation Shift Manager.
• Promotes superior guest service.

Connaissances

Interpersonal skills

Guest service

Team leadership

Description du poste

Join Our Team And Experience Endless Career Possibilities

Performs all security and transportation duties as needed. Protects and ensures the safety of guests and employees. Safeguards company assets-monetary and otherwise. Supervises all security officers and valet attendants in assigned areas, on the floor, in valet, in shuttles and in track areas. Provides support to all officers and attendants handling incidents. Detains persons who may be involved in illegal acts for the purpose of notifying the law enforcement authorities. Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a manner prescribed by management. Responsible for participating in the training of officers and attendants. Performs other related duties as assigned. Reports directly to Security & Transportation Shift Manager. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service

Minimum Qualifications

Two years of experience as a security officer in a high volume, complex casino environment, or three years’ experience in security or law enforcement outside of the casino industry with report writing experience. Positive attitude with a “can-do” mentality. Candidate can demonstrate a proactive approach to addressing concerns and is receptive to new methods of embracing challenge. This position requires above average interpersonal skills and involves frequent customer contact.

Work Shift

Regular

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