Security Officer Reception Systems Support

Allied Universal; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits & Insurance

Perks Program discounts

Job summary

Allied Universal is seeking a Security Officer Reception Systems Support in Burbank, CA. You will greet tenants and visitors, manage access control, monitor alarm systems, and support a welcoming, professional environment in a commercial real estate setting.

As a Front Desk Officer, you will deliver exceptional customer service, communicate clearly, and address security-related concerns while integrating with Allied Universal’s agile and reliable team that prioritizes people and integrity.

Qualifications

• Front desk security experience preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.

Responsibilities

• Greet tenants and visitors at the front desk of a commercial real estate location.
• Verify access authorization, issue visitor credentials, and maintain logs.
• Monitor access points, cameras, and alarms from the front desk; report issues as needed.
• Respond to incidents and escalations in a calm, professional manner.
• Answer calls and provide building information to tenants, visitors, and management.

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Reception Systems Support in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Officer at a commercial real estate location, you will greet tenants and visitors, manage access control, monitor alarm systems, and support a welcoming, professional environment. You will provide exceptional customer service, communicate clearly, and help address security-related concerns. At Allied Universal, you will join an agile, reliable, and innovative team that puts people first, works together, and acts with integrity.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

DayTimeMon12:00 AM - 08:00 AMTue12:00 AM - 08:00 AMSat12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and clients at the front desk of a commercial real estate location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.


• Greet visitors, verify access authorization, issue visitor credentials, and maintain accurate visitor and contractor logs in accordance with site requirements.


• Monitor access points, cameras, alarms, and other security-related systems from the front desk, reporting unusual activity or maintenance concerns to appropriate personnel.


• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.


• Answer incoming calls, provide directions and general building information, and communicate professionally with property management, tenants, visitors, and Allied Universal leadership.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.


• Access control and badge experience is preferred.


• Customer service experience is preferred.


• Possession of a guard card or license is preferred.


• Alarm panel experience is preferred.


• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.


• Possess a high school diploma or equivalent.


• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.


• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.


• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.


• Career Growth: Get paid training and access to career growth opportunities.


• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.


• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1715368