Security Officer Front Desk Access Control

Allied Universal; Los Angeles (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Smart tools accessing shift claims

Career growth opportunities

Benefits package

Exclusive perks program

Job summary

Allied Universal is seeking a Security Officer Front Desk Access Control in Los Angeles, CA. You will greet visitors, verify credentials, and monitor access at a retail/mall location, ensuring safety and smooth operations.

Responsibilities include responding to incidents, managing logs, and coordinating with site contacts. Requires basic security experience, HS diploma, and willingness to pass background checks and a drug screen. This is a full‑time, on‑site role with shift-based hours.

Qualifications

• At least 6 months of security-related experience required.
• Customer service experience preferred.
• Alarm panel experience preferred.
• Access control and badge experience preferred.
• Comfort using a computer or tablet preferred.
• Must be 18+ (unarmed) / 21+ (armed).
• Background check and drug screen required per law.

Responsibilities

• Provide customer service to tenants, visitors, shoppers, and vendors at the front desk.
• Monitor access to the location, greet and direct visitors, verify credentials, and maintain logs.
• Answer calls, provide directions, and relay routine concerns to site contacts and leadership.
• Respond to incidents and alarms following emergency procedures.
• Monitor cameras and access systems; report unusual activity or maintenance needs.

Skills

Customer service

Access control

Alarm panel

Computer literacy

Security experience

Attention to detail

Education

High school diploma or equivalent

Tools

Access control systems

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Front Desk Access Control in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer at a retail and mall location, you will serve as a welcoming, professional presence for visitors, tenants, and staff. You will monitor access, respond to alarms and security-related concerns, maintain accurate records, and communicate clearly with site contacts. Join Allied Universal, where an agile, reliable, innovative team and caring culture put people first while delivering with integrity.

Position Type: Full Time

Pay Rate: $20.10 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, shoppers, and vendors while carrying out site‑specific security‑related procedures and policies at the front desk.
• Monitor access to the location, greet and direct visitors, verify credentials as required, and maintain visitor logs and other front‑desk records.
• Answer incoming calls, provide directions and information, and communicate routine concerns to appropriate site contacts and/or Allied Universal leadership.
• Respond to incidents, alarms, and critical situations in a calm, problem‑solving manner, following established emergency response procedures.
• Monitor assigned cameras, access systems, and front‑desk communications; report unusual activity, maintenance concerns, and security‑related issues according to site procedures.

Minimum Requirements:

• At least 6 months of security‑related experience is required.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.