Security Officer Patrol Customer Support

Alliedbarton Security Services; Memphis (TN); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal in Memphis, TN is seeking a Security Officer Patrol Customer Support to protect clients across various industries. This unarmed role emphasizes a visible presence, routine patrols, access control, badge-related activities, and delivering exceptional customer service.

You will document observations using a computer or tablet, respond calmly to incidents, and work with a team that values integrity, teamwork, and innovative service.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Access control/badge experience preferred.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to clients and carry out security procedures.
• Respond calmly to incidents and critical situations.
• Conduct regular and random patrols of the premises and perimeter.

Skills

Customer service

Access control

Badge experience

Computer tablet

Teamwork

18+ / 21+ age (armed)

Education

High school diploma or equivalent

Tools

None

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Support in Memphis, TN, you will serve and safeguard clients in a range of industries. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment. You will conduct routine rounds, assist with access control and badge-related activities, document observations using a computer or tablet, and deliver exceptional customer service. Join a caring, reliable team that values integrity, teamwork, and innovative service.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.