Security Officer Unarmed Customer Service Patrol

Alliedbarton Security Services; Charleston (TN); On-site; USD 21,000 - 25,000; Part time

Job summary

Allied Universal in Charleston, TN is seeking a Part-Time Security Officer Unarmed for Customer Service Patrols. The role includes patrolling retail areas, maintaining a visible presence, assisting visitors, and following site procedures. Applicants should have a high school diploma and preferably a guard card, badge experience, and basic computer use.

Pay is $15.00 per hour with day and weekend shifts. This role emphasizes professional communication, incident documentation, and customer service

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Guard card or license preferred where required.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to clients and visitors by following site procedures.
• Conduct regular unarmed patrols in retail and surrounding areas.
• Observe and report unusual activity and hazards to appropriate personnel.
• Respond calmly to incidents and issues following site procedures.
• Maintain a visible professional presence to deter unauthorized activity and document incidents.

Skills

Customer service

Access control

Badge experience

Computer literacy

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Customer Service Patrol in Charleston, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part‑Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Patrol Unarmed Officer in a retail location, you will conduct routine patrols, maintain a visible presence to help deter security‑related incidents, support access control, and assist visitors with professionalism. You will use strong communication and customer service skills while documenting observations and responding to security‑related concerns. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity put people first.

Position Type: Part Time

Pay Rate: $15.00 / Hour

Job Schedule:

DayTimeSat12:00 AM - 12:00 PMSun12:00 AM - 12:00 PM

What You'll Do:

• Provide customer service to clients, shoppers, tenants, and visitors by carrying out security‑related procedures, site‑specific policies, and emergency response activities when appropriate.
• Conduct regular and random unarmed patrols throughout retail areas, common spaces, parking areas, and the exterior perimeter, with working conditions varying by location.
• Observe and report unusual activity, hazards, maintenance concerns, and policy violations to the appropriate personnel.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem‑solving manner, following established site procedures.
• Help to deter unauthorized activity by maintaining a visible professional presence and documenting incidents through accurate reports.

Minimum Requirements:

• Customer service experience is preferred.
• Access control and badge experience is preferred.
• A guard card or license is preferred.
• Comfortability using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.