Security Officer Patrol Customer Support

Allied Universal; Memphis (TN); On-site; USD 44,083,000 - 49,594,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Patrol Customer Support in Memphis, TN. This full-time, unarmed role focuses on protecting clients, delivering great customer service, and maintaining a visible security presence.

Responsibilities include routine patrols, access control, incident response, and documenting observations. Candidates should have HS diploma, basic computer skills, and be 18+ (21+ for armed roles).

Qualifications

• HS diploma or equivalent required.
• Customer service experience preferred.
• Access control/badge experience preferred.
• Background check and drug screening required.
• Must be 18+ (21+ for armed roles) and eligible to work in the US.

Responsibilities

• Provide customer service to clients by carrying out security-related procedures and policies.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct routine rounds and patrols of the premises and perimeter; document observations.

Skills

Customer service

Access control

Badge experience

Computer skills

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Customer Support in Memphis, TN, you will serve and safeguard clients in a range of industries. As an Unarmed Patrol Officer with Allied Universal, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment. You will conduct routine rounds, assist with access control and badge-related activities, document observations using a computer or tablet, and deliver exceptional customer service. Join a caring, reliable team that values integrity, teamwork, and innovative service.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

• Mon: 11:00 PM - 07:00 AM
• Tue: 11:00 PM - 07:00 AM
• Wed: 11:00 PM - 07:00 AM
• Thur: 11:00 PM - 07:00 AM
• Sun: 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Access control/badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.