Security Officer Patrol Customer Care

Allied Universal; Irving (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Patrol Customer Care in Dallas, TX, delivering professional security and customer service at a commercial real estate site.

Role involves patrolling property, monitoring access, and responding to incidents while maintaining clear communication and a people-first culture.

Qualifications

• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, and/or vendors while carrying out site-specific security-related procedures and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of building common areas, entrances, exterior grounds, parking areas, and perimeter to help identify and report unusual conditions.
• Monitor access points and visitor activity in accordance with site policies, reporting unauthorized access attempts and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel or emergency services as directed.
• Document patrol observations, incidents, and maintenance-related concerns through clear and timely reports.

Skills

Customer service

Patrol

Access control

Alarm panel

Computer literacy

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Care in Dallas, TX, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Patrol Unarmed Officer at a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and respond to alarm-related activity. You will provide outstanding customer service and clear communication while representing Allied Universal’s agile, reliable, innovative, and people-first culture with integrity and teamwork.

Position Type: Full Time

Pay Rate: $16.43 / Hour

Job Schedule: DayTimeMon03:00 PM - 11:00 PMTue03:00 PM - 11:00 PMWed03:00 PM - 11:00 PMThur03:00 PM - 11:00 PMSun03:00 PM - 11:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and/or vendors while carrying out site-specific security-related procedures and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of building common areas, entrances, exterior grounds, parking areas, and perimeter to help identify and report unusual conditions.
• Monitor access points and visitor activity in accordance with site policies, reporting unauthorized access attempts and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, contacting appropriate personnel or emergency services as directed.
• Document patrol observations, incidents, and maintenance-related concerns through clear and timely reports.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• Access control and badge experience is preferred.Alarm panel experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.