Security Officer Patrol Customer Assistance

Allied Universal; Reston (VA); On-site; USD 28,000 - 40,000; Part time

Job summary

Allied Universal is seeking a Part Time Security Officer Patrol Customer Assistance in Reston, VA to serve and safeguard clients across tech environments. You will provide exceptional customer service, maintain a visible presence, and respond to security concerns while supporting a welcoming workplace.

As an Unarmed Patrol Officer at a technology location, you will monitor areas, coordinate with employees and visitors, and help ensure smooth entry and safety, using our Claim a Shift platform to

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors at a technology-focused location.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional manner.
• Conduct regular and random unarmed patrols of the facility, offices, common areas, parking areas, and perimeter.
• Monitor access points and verify credentials as directed, and assist with orderly entry/exit processes.
• Complete detailed activity reports and shift handoffs in accordance with site requirements.

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

High school diploma or equivalent

CPR and First Aid certification

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Assistance in Reston, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a dynamic technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $25.00 / Hour

Job Schedule

DayTimeSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM

What You'll Do

• Provide customer service to employees, visitors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of the facility, offices, common areas, parking areas, and perimeter to help identify and report unusual activity, hazards, or policy concerns.
• Monitor access points and visitor activity, verify credentials as directed, and assist with maintaining orderly entry and exit processes.
• Complete detailed activity reports, incident documentation, and shift handoffs in accordance with Allied Universal and site-specific requirements.

Minimum Requirements

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.