Security Officer Patrol Customer Assistance

Allied Universal; Reston (VA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Part Time Security Officer Patrol Customer Assistance in Reston, VA. You will provide customer service, monitor a technology location, and deter incidents with a visible security presence. The role emphasizes professional communication, incident response, and completing shift reports.

Pay rate is $25.00 per hour with a DayTimeSat and Sun schedule. Training, growth opportunities, and a perks program are available as part of Allied Universal’s benefits ecosystem.

Qualifications

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.

Responsibilities

• Provide customer service to employees, visitors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of the facility, offices, common areas, parking areas, and perimeter to help identify and report unusual activity, hazards, or policy concerns.
• Monitor access points and visitor activity, verify credentials as directed, and assist with maintaining orderly entry and exit processes.
• Complete detailed activity reports, incident documentation, and shift handoffs in accordance with Allied Universal and site-specific requirements.

Skills

Customer service

Computer literacy

CPR/First Aid

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Patrol Customer Assistance in Reston, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a dynamic technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism. Join Allied Universal’s agile, reliable, innovative team, where a caring culture, teamwork, and integrity guide every shift.

Position Type: Part Time

Pay Rate: $25.00 / Hour

Job Schedule:

DayTimeSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, and contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following established escalation and reporting procedures.
• Conduct regular and random unarmed patrols of the facility, offices, common areas, parking areas, and perimeter to help identify and report unusual activity, hazards, or policy concerns.
• Monitor access points and visitor activity, verify credentials as directed, and assist with maintaining orderly entry and exit processes.
• Complete detailed activity reports, incident documentation, and shift handoffs in accordance with Allied Universal and site-specific requirements.

Minimum Requirements:

• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1691816