Security Officer : On-Call

003 Seminole Hard Rock Tampa; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

The Security Officer role at Seminole Hard Rock Tampa requires a customer-focused approach to protect patrons, employees, and company assets while delivering a friendly, professional presence on the casino floor. Responsibilities include monitoring transfers of money, reporting incidents, coordinating with teams during emergencies, and maintaining key control, all within Gaming Commission regulations.

Candidates should have a high school diploma or GED, at least 1 year of guest service

Qualifications

• High school diploma or GED is required.
• 1 year of guest service experience.
• Must be able to communicate effectively with guests in English.
• Must be computer literate and proficient with MS Office (Excel and Word).
• Must have a valid motor vehicle license with a good driving record.
• Ability to read and understand Seminole Tribe of Florida policies and procedures.

Responsibilities

• Promotes a friendly, customer-oriented personality at all times.
• Provides basic security coverage for safety and assets of patrons, employees, and the company.
• Ensures proper security for transfers of monies within the casino and hotel areas.
• Prepares clear and detailed incident reports.
• Patrols casino and hotel areas and reports unusual situations or suspicious persons.
• Assists in coordinating emergencies and maintaining key control.

Skills

Guest service experience

English communication

Computer literacy

Microsoft Excel

Microsoft Word

Emergency response calm

Driver's license

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Security Officer is responsible for promoting an outgoing, friendly, customer-oriented personality at all times. They will provide basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, employees, and the company.

Essential duties include, but are not limited to:

• Ensures that proper security is provided for all transfers of monies within the casino and hotel areas of the complex
• Conducts themselves in accordance with all Gaming Commission Regulations and company/departmental policies and procedures
• Communicates and provides directions to our patrons and employees
• Prepares detailed incident reports in a clear and precise manner
• Patrols the hotel and casino areas to establish a security presence and reports all unusual situations and/or suspicious persons
• Assists in the coordination of emergency situations
• Assists in maintaining proper key control
• Other duties as assigned

Qualifications:

• High school diploma or general education degree (GED) is required
• 1 year of guest service experience
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities
• Must be computer literate
• Proficient knowledge of Microsoft Office, Excel, and Word is required
• Must be able to handle emergency situations calmly
• Must have a valid motor vehicle license with a good driving record
• Must be able to complete standard Seminole Tribe of Florida forms and reports
• Ability to read and understand all Seminole Tribe of Florida policies and procedures

Additional Job Description

Work Environment:

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus Must be able to wear a radio earphone without any medical limitations

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment.

• Credit Check
• Criminal Background Check
• Drug Screen

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!