Security Officer - Nightclub Bar

051 STMLS (Daer); United States; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Job summary

Seminole Hard Rock Support Services is seeking a Nightlife Security associate to provide basic security, guarding assets and ensuring safe guest experiences in casino and hotel areas.

You will assist guests, produce detailed incident reports, and patrol facilities to maintain a strong security presence while handling emergency coordination and enforcing policies. A safe, friendly environment is prioritized.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of one year of customer service experience.
• Prior law enforcement or military experience highly preferred.

Responsibilities

• Provide basic security coverage for nightclub, casino and hotel areas.
• Assist guests with inquiries and directions and escort if necessary.
• Prepare detailed incident reports clearly and promptly.
• Patrol hotel and casino areas and report unusual or suspicious activity.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Job Description

Under the direction of the Nightlife Security Department supervisors and managers, incumbent provides basic security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization as well as those of its guests and team members. Promotes an outgoing, friendly guest oriented demeanor at all times. Duties include, but not limited to:

ESSENTIAL JOB FUNCTIONS:

• Ensure that nightclub security is provided for all transfers of monies within the casino and hotel areas of the complex.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if necessary.
• Prepare detailed incident reports in a clear and precise manner.
• Patrol the hotel and casino areas to establish a security presence and report all unusual situations and/or suspicious persons.
• Assist in the coordination and resolution of emergency situations.
• Assist in maintaining proper key control.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company's Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Ensure prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Other duties as assigned.

Qualifications:

• High School Diploma or equivalent is required and a minimum of one (1) year of comparable experience required, or the equivalent combination of education and experience.
• Must possess at least one (1) year of customer service experience.
• Prior law enforcement or military experience highly preferred.

Work Environment:

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007, the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!