Security Officer I

Rhythm City Casino Resort; Davenport (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Rhythm City Casino Resort is seeking a Security Officer to protect guests, staff, and assets while delivering superior guest service.

Essential tasks include controlling access, reporting hazards, monitoring entrances, and responding to incidents with CPR/AED training. The role requires a high school diploma or GED and obtaining a gaming license per Iowa regulations.

Qualifications

• High School Diploma or GED required.
• Willingness to obtain a valid gaming license under Iowa regulations.
• Must pass property alcohol training.

Responsibilities

• Control access to restricted areas.
• Report safety hazards and incidents.
• Monitor casino guest and employee movement per policy and law.
• Interview patrons or staff during emergencies and administer first aid, CPR, AED; maintain certifications.
• Complete paperwork accurately and enter data into systems.

Skills

Attention to detail

Communication

Guest service

Education

High School Diploma or GED

Job description

The Security Officer is responsible for protecting customers, employees, and all assets of Rhythm City Casino, while providing superior Guest Service.

Essential Functions

• Control access to restricted areas.
• Check for and report safety hazards, react to guest and employee incidents and accidents.
• Monitor guest and employee passage in and out of casino according to company policy and state laws.
• Interview patrons or employees when responding to and administering emergency treatment. Administer basic first aid treatment, Cardiopulmonary Resuscitation (CPR), and Automated External Defibrillator (AED). Maintain certifications in these areas.
• Complete necessary paperwork accurately and in a timely manner. Enter data into computer to maintain records.
• Answer guest’s questions regarding special events and promotions and display courtesy with both internal and external guests.
• Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.

Required

• A high school diploma or GED equivalent.
• Upon employment, must be willing to obtain a valid gaming license in accordance with the Iowa Racing & Gaming Commissions regulations.
• Must pass property alcohol training.

Schedule

Full Time, Swing Shift

Starts at $17.00/hour (40 hours of Paid Time Off upon hire included)

Rhythm City Casino Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.