Security Officer - Alarm Signal Dispatcher

Allied Universal; Sterling (VA); Presencial; USD 27.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Descripción de la vacante

Allied Universal is hiring a Security Officer Alarm Signal Dispatcher in Sterling, VA. You will monitor alarms and access control, dispatch responses, and support onsite teams with professional communication and incident handling.

The role is full-time with a night schedule, requiring flexibility and strong customer service in a commercial real estate setting. Allied Universal offers smart tools and growth opportunities, with comprehensive benefits.

Formación

• Alarm panel experience preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Age requirement: 18+ for unarmed; 21+ for armed roles.
• High school diploma or equivalent required.
• Background investigation will be conducted as per laws.
• Drug screen required where permitted by law.

Responsabilidades

• Provide customer service to tenants, visitors, contractors, and client representatives per site security procedures.
• Receive, prioritize, and dispatch calls for service, alarms, access concerns, and other security incidents to the appropriate personnel.
• Monitor communication systems, cameras, alarms, and access-control activity; escalate unusual or critical situations.
• Maintain dispatch logs, incident reports, and shift communications for the site.
• Coordinate with on-site personnel and emergency responders during incidents, remaining calm and solving problems.

Conocimientos

Alarm panel experience

Access control experience

Customer service experience

Computer/Tablet proficiency

Age requirement (18+ / 21+)

Educación

High school diploma or equivalent

Descripción del empleo

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Security Officer Alarm Signal Dispatcher

As a Security Officer Alarm Signal Dispatcher in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will monitor alarm and access control activity, coordinate responses to security-related incidents, and maintain clear communication with onsite teams, visitors, and emergency personnel. You will help maintain an orderly environment through attentive dispatch operations and exceptional customer service. Join Allied Universal, where agile, reliable, innovative teamwork and integrity support a caring culture that puts people first.

Position Type: Full Time

Pay Rate: $23.36 / Hour

Job Schedule:

• Mon 10:00 PM - 06:00 AM
• Tue 10:00 PM - 06:00 AM
• Wed 10:00 PM - 06:00 AM
• Thur 10:00 PM - 06:00 AM
• Sun 10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, contractors, and/or client representatives while carrying out site-specific security-related procedures, policies, and emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, access-related concerns, and other security-related incidents to appropriate personnel.
• Monitor communication systems, cameras, alarms, and access-control activity, escalating unusual conditions or critical situations according to site procedures.
• Maintain accurate dispatch logs, incident reports, activity records, and shift communications for the commercial real estate location.
• Coordinate with on-site personnel and emergency responders during incidents, remaining calm and using sound problem-solving skills.

Minimum Requirements:

• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.