Security Officer Dispatch Communications Coordinator

Allied Universal; Dallas (TX); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a part-time Dispatch Communications Coordinator in Dallas, TX to coordinate security-related communications and support timely incident responses at a technology and data center location.

You will monitor calls and alarms, document details, and dispatch appropriate personnel per protocol while maintaining logs and supporting access control and visitor management processes. The role offers flexible evenings and a path to broader shifts within Allied Universal.

Qualifications

• Possess at least 2 years of security-related experience.
• CPR certification is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a technology and data center location.
• Monitor incoming calls, alarms, communications, and service requests; document details accurately and dispatch appropriate personnel in accordance with established protocols.
• Coordinate communications between site personnel, vendors, emergency responders, and management during routine operations, incidents, and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established reporting channels.
• Maintain accurate logs, incident reports, dispatch records, and shift activity documentation while supporting access control and visitor management processes.

Skills

Customer service

Security operations

Access control

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications Coordinator in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor activity, and support timely responses to incidents. You will maintain clear records, communicate professionally with employees and visitors, and help create a welcoming environment. Join Allied Universal, where agile, reliable, innovative teams put people first, deliver through teamwork, and act with integrity.

Position Type: Part Time

Pay Rate: $21.16 / Hour

Job Schedule:

• Wed 10:00 PM - 06:00 AM
• Fri 10:00 PM - 06:00 AM

What You’ll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a technology and data center location.
• Monitor incoming calls, alarms, communications, and service requests; document details accurately and dispatch appropriate personnel in accordance with established protocols.
• Coordinate communications between site personnel, vendors, emergency responders, and management during routine operations, incidents, and critical situations.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established reporting channels.
• Maintain accurate logs, incident reports, dispatch records, and shift activity documentation while supporting access control and visitor management processes.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• CPR certification is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.