Security Officer - Dispatch - Information Systems Site

Allied Universal; Sparks (NV); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits suite

Perks program

Job summary

Allied Universal in Sparks, NV is seeking a Security Officer Full Time Dispatch Driver. This role involves coordinating security dispatch for utilities sites, providing excellent customer service, and maintaining records.

A valid driver’s license is required, and the position offers a daytime to evening schedule with competitive pay. The role emphasizes safety, communication, and teamwork as part of Allied Universal’s commitment to protecting people and property.

Qualifications

• Supervisory experience and customer service background are required.
• Valid driver’s license is required per policy.
• Ability to lift up to 20 pounds is preferred.
• Guard card or license is preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent is required.
• Background check and drug screening will be conducted as required by law.
• Criminal history is considered in line with applicable laws.

Responsibilities

• Provide customer service to utility operations personnel, visitors, and contractors by following site procedures.
• Coordinate and dispatch security personnel in response to alarms, incidents, and service requests.
• Monitor communication systems, alarms, and access activity; document actions and shift activity.
• Communicate clearly with field personnel, site leadership, and emergency responders to support timely response.
• Conduct regular patrols around the site and report hazards or unusual activities.

Skills

Supervisory experience

Customer service experience

Valid driver’s license

Ability to lift up to 20 pounds

Guard card or license preferred

Age 18+

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Driver in Sparks, NV, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Professional supporting a utilities location, you will coordinate communications, monitor incoming information, and help direct responses to security-related incidents. You will provide exceptional customer service, maintain accurate records, and support a professional environment through clear communication and teamwork. This driving position requires a valid driver’s license. Join Allied Universal, where an agile, reliable, innovative, and caring culture puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $29.00 / Hour

Job Schedule:

DayTimeMon02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You’ll Do:

• Provide customer service to utility operations personnel, visitors, and contractors by carrying out site-specific security-related procedures, policies, and emergency response activities when appropriate.
• Coordinate and dispatch security-related personnel in response to alarms, incidents, service requests, and critical situations, maintaining a calm, problem-solving approach.
• Monitor communications systems, alarms, access activity, and operational information; document incidents, dispatch actions, and shift activity in accordance with site procedures.
• Communicate clearly with field personnel, site leadership, emergency responders, and other authorized stakeholders to support timely incident response and continuity of utility operations.
• Conduct regular and random patrols around the business and perimeter as assigned, reporting observed hazards, unusual activity, and security-related concerns.

Minimum Requirements:

• Possess supervisory experience.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.