Security Officer - Dispatch - Secure Technology

Allied Universal; Sparks (NV); On-site; USD 31,000 - 44,000; Full time

Job summary

Allied Universal in Sparks, NV is seeking a Security Officer Full Time Dispatch Communications Driver. This role provides on-site security support for utilities operations, coordinating dispatch communications, monitoring activity, and maintaining clear records to support rapid responses.

You will conduct site patrols, document incidents, and work with site contacts and emergency responders as directed, while delivering strong customer service and keeping an organized, safety-focused

Qualifications

• Valid driver’s license required.
• Customer service experience preferred.
• Ability to use a computer or tablet is preferred.
• Loss prevention experience preferred.
• Be at least 18 years old; 21+ for armed roles.

Responsibilities

• Provide customer service to utility operations personnel, contractors, and visitors by following site-specific security procedures and access-control policies.
• Monitor dispatch communications, alarm activity, and service requests; document, prioritize, and route information to appropriate personnel.
• Respond to incidents, alarms, and critical situations calmly and coordinate communications with site contacts and emergency responders as directed.
• Maintain detailed dispatch logs, incident reports, and shift handoff information per site requirements.
• Conduct regular and random patrols of operational areas, access points, and perimeter as assigned.

Skills

Customer service

Communication

Documentation

Security patrols

Incident response

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Dispatch Communications Driver in Sparks, NV, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Dispatch Security Professional with Allied Universal at a utilities location, you will coordinate communications, monitor activity, document incidents, and support timely responses to security-related needs. This driving position calls for strong customer service and clear communication while helping to maintain an organized environment. Join an agile, reliable, and innovative team that puts people first, delivers through teamwork, and acts with integrity.

Position Type: Full Time

Pay Rate: $27.00 / Hour

Job Schedule:

DayTimeTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to utility operations personnel, contractors, and visitors by carrying out site-specific security-related procedures, access-control policies, and emergency response activities when appropriate.
• Monitor dispatch communications, alarm activity, and incoming service requests; accurately document, prioritize, and route information to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating communications with site contacts and emergency responders as directed.
• Maintain detailed dispatch logs, incident reports, activity records, and shift handoff information in accordance with site-specific requirements.
• Conduct regular and random patrols of operational areas, access points, and the perimeter as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Loss prevention experience is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.