Security Officer Dispatch Communications

Allied Universal; San Jose (CA); On-site; USD 36,000 - 39,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in San Jose, CA is seeking a part-time Security Officer Dispatch Communications to support technology, media, and telecom locations. You will coordinate communications, monitor inbound information, and help ensure timely responses to security-related needs while maintaining clear records and providing excellent customer service.

The role emphasizes access-control procedures, incident reporting, and collaboration with site contacts, emergency responders, and leadership to

Qualifications

• At least one year of security-related experience.
• Access control and badge experience preferred.
• Comfort using a computer or tablet.
• Guard card or license preferred.
• Customer service experience preferred.
• Must be 18+ (unarmed) or 21+ (armed).
• High school diploma or equivalent.
• As a condition of employment, background checks and drug screening may apply.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific procedures and access-control protocols.
• Monitor and dispatch calls, alarms, service requests, and incident reports to appropriate personnel, maintaining clear communications.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts, emergency responders, and Allied Universal leadership.
• Maintain detailed dispatch logs, visitor information, incident documentation, and shift activity records.
• Conduct regular and random patrols of designated areas, including the business perimeter, reporting security-related concerns.

Skills

Customer service

Communication

Computer use

Education

High school diploma

Tools

Access control systems

Tablet/computer literacy

Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Security Professional at a dynamic technology, media, and telecommunications location, you will coordinate communications, monitor incoming information, and support timely responses to security-related needs. You will maintain clear records, assist with access-related activity, and deliver exceptional customer service while helping to maintain an orderly environment. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Part Time

Pay Rate: $27.15 / Hour

Job Schedule: DayTimeMon10:30 PM - 07:00 AMTue10:30 PM - 07:00 AMSun10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel by carrying out site-specific procedures and access-control protocols at a technology, media, and telecommunications location.
• Monitor and dispatch calls, alarms, service requests, and incident reports to appropriate personnel, maintaining clear and accurate communications through radio, telephone, and dispatch systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts, emergency responders, and Allied Universal leadership as appropriate.
• Maintain detailed dispatch logs, visitor information, incident documentation, and shift activity records in accordance with site-specific policies.
• Conduct regular and random patrols of designated areas, including the business perimeter, to identify and report security-related concerns; working environments and conditions may vary by location.

Minimum Requirements:

• At least one year of security-related experience is required.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.