Security Officer - Dispatch Communications

Allied Universal; Sterling (VA); On-site; USD 2,634,000 - 3,752,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Officer Dispatch Communications in Sterling, VA to safeguard clients in high-demand venues. You will coordinate security-related communications, monitor alarms, and dispatch personnel while maintaining professional interactions with site teams and visitors.

The role includes shift duties from 11:00 PM to 7:00 AM, full-time employment, and a pay rate of $23.18 per hour. Allied Universal emphasizes teamwork, a caring culture, and integrity across operations.

Qualifications

• Minimum 1 year of security-related experience.
• Access control and badge experience preferred.
• Customer service experience preferred.
• Alarm panel experience preferred.
• Guard card or license preferred.
• Age 18+ for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as a condition of employment.
• Drug screen as a condition of employment.
• Licensing requirements may be required by state/local law.
• Driver's license required for driving positions only.

Responsibilities

• Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures and site-specific policies.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate deployment of security personnel to support site operations.
• Maintain accurate dispatch logs, incident records, shift activity reports, and communications with site personnel and emergency responders as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established protocols.
• Conduct regular and random patrols around the business and perimeter, report unusual conditions, and deter unauthorized activity.

Skills

Security experience

Customer service

Alarm panel experience

Guard card preferred

Driver's license (for driving roles)

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Communications in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer supporting a technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarms and access activity, and dispatch personnel as needed. You will maintain clear, professional communication with team members and visitors while helping to deter incidents through timely response and accurate reporting. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity drive every shift.

Position Type: Full Time

Pay Rate: $23.18 / Hour

Job Schedule:

• Mon 11:00 PM - 07:00 AM
• Tue 11:00 PM - 07:00 AM
• Wed 11:00 PM - 07:00 AM
• Thur 11:00 PM - 07:00 AM
• Sun 11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate the deployment of security-related personnel to support site operations.
• Maintain accurate dispatch logs, incident records, shift activity reports, and communications with site personnel and emergency responders as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns through established protocols.
• Conduct regular and random patrols around the business and perimeter when assigned, reporting unusual conditions and helping to deter unauthorized activity.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.