Security Officer - Customer Service Unarmed Patrol

Allied Universal; Sterling (VA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health benefits

Perks Program discounts

Job summary

Allied Universal in Sterling, VA is seeking a Security Officer Customer Service Unarmed Patrol to safeguard tenants and visitors at a commercial real estate location. You will perform routine and random patrols, monitor access points, and respond to incidents with professional reporting to clients and leadership.

The position emphasizes a welcoming environment, adherence to site procedures, and background/drug screening as part of employment.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Possess a high school diploma or equivalent.
• Background check in accordance with laws.
• Background with criminal histories considered per law.
• Drug screen as a condition of employment.
• Licensing requirements may be required by state/local laws.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and employees by carrying out site-specific procedures and access-control protocols.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, loading docks, and perimeter areas.
• Monitor access points, verify visitor/contractor authorization, and report suspicious activity or maintenance issues.
• Respond to incidents and alarms calmly and coordinate with site contacts and emergency responders.
• Prepare clear activity reports and maintain professional communication with clients and Allied Universal leadership.

Skills

Customer service

Communication

Patrol procedures

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Service Unarmed Patrol in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As an Unarmed Patrol Officer at a commercial real estate location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for tenants and visitors. You will conduct routine rounds, communicate professionally, and respond to security-related concerns with integrity and teamwork. Join Allied Universal’s agile, reliable, innovative, and caring culture that puts people first.

Position Type

Full Time

Pay Rate

$23.36 / Hour

Job Schedule

DayTimeMon10:00 PM - 06:00 AMTue10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do

• Provide customer service to tenants, visitors, contractors, and/or employees by carrying out site-specific procedures, access-control protocols, and emergency response activities at a commercial real estate location.
• Conduct regular and random unarmed patrols of building interiors, exterior grounds, parking areas, loading docks, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access points, verify visitor and contractor authorization, and report suspicious activity, damaged property, or maintenance-related concerns according to site procedures.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; coordinate notifications with appropriate site contacts and/or emergency responders.
• Prepare clear, accurate activity reports and incident documentation, and maintain professional communication with clients, tenants, and Allied Universal leadership.

Minimum Requirements

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.