Security Officer - Unarmed Patrol Customer Service

Alliedbarton Security Services; Ashburn (VA); On-site; USD 39,000 - 47,000; Full time

Job summary

Allied Universal in Ashburn, VA seeks a Security Officer Unarmed Patrol Customer Service to protect students, staff, and visitors at a public education location. You will patrol, monitor access points, and respond to incidents while delivering professional customer service.

The role is full-time with day shifts; candidates should have customer service experience, CPR preferred, and the ability to use a computer or tablet.

Qualifications

• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to students, staff, visitors, and community members by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, student-related concerns, medical events, and critical situations in a calm, problem-solving manner while following established reporting procedures.
• Conduct regular and random unarmed patrols of school buildings, parking areas, athletic facilities, grounds, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity in accordance with school district policies, directing visitors and reporting unauthorized access or suspicious activity to appropriate personnel.
• Document observations, incidents, and policy violations accurately, and communicate relevant information with school administrators, law enforcement, and Allied Universal leadership as needed.

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Service in Ashburn, VA, you will serve and safeguard clients in a range of industries such as Government, and more. As an Unarmed Patrol Officer at a public education location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for students, staff, and visitors. You will communicate professionally, respond to security-related concerns, and provide outstanding customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work every day.

Position Type: Full Time

Pay Rate: $18.87 / Hour

Job Schedule: DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to students, staff, visitors, and community members by carrying out security-related procedures, site-specific policies, and appropriate emergency response activities.
• Respond to incidents, student-related concerns, medical events, and critical situations in a calm, problem-solving manner while following established reporting procedures.
• Conduct regular and random unarmed patrols of school buildings, parking areas, athletic facilities, grounds, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity in accordance with school district policies, directing visitors and reporting unauthorized access or suspicious activity to appropriate personnel.
• Document observations, incidents, and policy violations accurately, and communicate relevant information with school administrators, law enforcement, and Allied Universal leadership as needed.

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• Comfortable using a computer or tablet is preferred.
• A guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.