Security Officer

The Mint Gaming Hall; Williamsburg (KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Bonuses up to $2k

Health benefits

Life insurance

401K with match

FSA/HSA

Fun culture

Job summary

The Mint Gaming Hall is seeking a team member to support guest services and security operations on the gaming floor. You will escort guests, assist authorities, and help with money handling duties while maintaining safety and professionalism.

Earn $16.00 per hour with weekly pay, plus up to $2,000 in bonuses in your first year. Comprehensive benefits include health coverage, life insurance, 401K with company match, and FSA/HSA. We value safety, teamwork, and a friendly guest experience.

Qualifications

• High school diploma or GED preferred.
• Able to obtain work cards and non-gaming registration.
• 18 years of age or older; pass background checks.
• Ability to work a variety of shifts including holidays.

Responsibilities

• Gives directions and escorts guests in need.
• Assists with jackpot verifications as needed.
• Regularly escorts money and persons in money handling positions.
• Provide emergency first aid to guests and team members.
• Patrols property to identify safety hazards and breaks in security standards.
• Interviews, investigates, and documents incidents per policy.
• Maintain attendance and professional demeanor throughout shift.
• Assist training/mentoring of new team members and maintain appearance standards.

Skills

Guest service

Safety awareness

Teamwork

Education

High school diploma or GED

Job description

• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

BIG BENEFITS OF WORKING AT THE MINT:

• Wage: $16.00 per hour
• Weekly Pay
• Up to $2000 in bonuses your first year
• Competitive Health, Dental and Medical Benefits starting at $30/week
• Fully paid company life insurance
• 401K with Company Match
• FSA/HSA
• We have BIG FUN!

JOB RESPONSIBILITIES:

• Gives directions and provides escort to guests in need.
• Provides assistance to civil and law enforcement authorities.
• Assists with jackpot verifications as needed.
• Regularly provides escorts of money and persons in money handling positions.
• Provides emergency first aid to guests and team members as necessary.
• Patrols all sections of the property to identify safety hazards and breaks in security standards.
• Interviews, investigates, and documents all applicable incidences in accordance with company policy.
• Records lost and found detailed descriptions of people and incidents.
• Utilize the security radio as instructed and always in a professional manner.
• Meets the attendance guidelines of the department and adheres to departmental and company policies.
• The ability and willingness to work in a fast-paced and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.
• Assist with training/mentoring of new team members as requested.
• Maintain all appearance standards in accordance with established uniform and appearance guidelines.
• Inform manager on duty of any irregularities and unusual situations when they occur.

EDUCATION AND EXPERIENCE:

• High school diploma or general equivalency diploma (GED) preferred.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction.
• Must be 18 years of age or older.
• Must pass all required background checks.

The Mint Gaming Hall is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.