Security Officer

Suites by Hilton West Sacramento; United States; In loco; USD 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Suites by Hilton West Sacramento is seeking a Security Officer to patrol hotel areas, monitor surveillance, and respond to incidents while maintaining a welcoming environment for guests.

The role requires calm decision-making under pressure, strong observation skills, and a customer-service mindset. Shift pattern includes overnight hours and willingness to work holidays as needed.

Competenze

• Observational and problem-solving skills required.
• Ability to stay calm and make sound decisions in high-stress situations.
• Clear verbal and written communication skills.
• Basic understanding of security systems and emergency procedures.
• Maintain confidentiality and handle sensitive information.
• Customer-service mindset with professional demeanor.
• Ability to stand or walk for extended periods.

Mansioni

• Patrol all hotel areas including guest floors, public spaces, back-of-house areas and parking lots.
• Monitor security systems, cameras, alarms and access control points.
• Respond to incidents promptly and document actions.
• Assist guests and employees with safety concerns or escorts on request.
• Enforce hotel policies while maintaining hospitality.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement and emergency responders when needed.
• Conduct routine safety inspections (fire extinguishers, doors, lighting).
• Support loss prevention efforts and investigate theft or suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified.

Conoscenze

Observational skills

Problem-solving

Calm under pressure

Clear communication

Security systems knowledge

Discretion / confidentiality

Customer service mindset

Mobility (standing/walking)

Formazione

College degree or high school diploma

Descrizione del lavoro

207 rooms | 1,521 sq. ft. meeting/event space

Amenities: pet friendly, extended stay, outdoor pool, complimentary hot breakfast and WiFi.

Ideally located just off Bourbon Street, the hotel offers easy access to the dining, music, and culture of the French Quarter. With the Caesars Superdome, Central Business District, and Smoothie King Center just a mile away, it's a dynamic setting for hospitality professionals who enjoy serving both business and leisure travelers in the heart of New Orleans.

The Security Officer is responsible for ensuring the safety and security of all guests, employees, and hotel property. This role plays a critical part in maintaining a welcoming and secure environment through regular patrols, incident response, and adherence to hotel safety procedures. The ideal candidate is observant, professional, and able to remain calm under pressure. Job Title: Security Officer Department: Security Supervision Exercised: N/A Supervision Received: Assistant General Manager / Area Director of Security Hourly Rate: $16/hr

JOB DUTIES

• Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
• Monitor security systems, cameras, alarms, and access control points.
• Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
• Assist guests and employees with safety-related concerns or escorts upon request.
• Enforce hotel policies while maintaining professionalism and hospitality.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
• Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
• Support loss prevention efforts and investigate theft or suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified and needed.

MINIMUM REQUIREMENTS

Education

College degree or High School Diploma with related experience preferred.

Skills and Knowledge

• Strong observational and problem-solving skills.
• Ability to remain calm and make sound decisions in high-stress situations.
• Clear communication skills, both verbal and written.
• Basic understanding of security systems and emergency procedures.
• Ability to maintain confidentiality and handle sensitive information.
• Customer-service mindset with a professional, approachable demeanor.
• Ability to stand or walk for extended periods.

SCHEDULE & WORKING HOURS

Shift Pattern: Wednesday & Thursday (11:00 PM - 7:00 AM) | Friday, Saturday & Sunday (3:00 PM - 11:00 PM)

Days Off: Monday & Tuesday

Status: Full-Time (40 hours/week)

Flexibility: Must be willing to work holidays and support emergency call-ins or coverage adjustments as dictated by property operational needs.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements .