Security Officer

Homewood NOLA; New Orleans (LA); On-site; USD 18,000 - 26,000; Full time

Job summary

Homewood NOLA in New Orleans is seeking a Security Officer to maintain a safe and welcoming environment through patrols, incident response, and adherence to hotel safety procedures. The ideal candidate is observant, professional, and able to stay calm under pressure.

This full-time, on-site position requires rotating night shifts and a strong focus on guest and staff safety. You will collaborate with local responders and complete detailed reports as part of a dynamic hospitality team.

Qualifications

• Strong observational and problem-solving skills.
• Ability to remain calm and make sound decisions in high-stress situations.
• Clear communication skills, both verbal and written.
• Basic understanding of security systems and emergency procedures.

Responsibilities

• Patrol hotel areas including guest floors, public spaces, back-of-house areas and parking.
• Monitor security systems, cameras, alarms and access control points.
• Respond promptly to incidents and document actions taken.
• Assist guests and employees with safety-related concerns or escorts upon request.
• Enforce hotel policies with professionalism and hospitality.

Skills

Observational skills

Calm under pressure

Communication skills

Decision making

Education

College degree

High School Diploma

Job description

207 rooms | 1,521 sq. ft. meeting/event space Amenities: pet friendly, extended stay, outdoor pool, complimentary hot breakfast and WiFi. Ideally located just off Bourbon Street, the hotel offers easy access to the dining, music, and culture of the French Quarter. With the Caesars Superdome, Central Business District, and Smoothie King Center just a mile away, it’s a dynamic setting for hospitality professionals who enjoy serving both business and leisure travelers in the heart of New Orleans.

The Security Officer is responsible for ensuring the safety and security of all guests, employees, and hotel property. This role plays a critical part in maintaining a welcoming and secure environment through regular patrols, incident response, and adherence to hotel safety procedures. The ideal candidate is observant, professional, and able to remain calm under pressure.

Job Title: Security Officer Department: Security Supervision Exercised: N/A Supervision Received: Assistant General Manager / Area Director of Security Hourly Rate: $16/hr

JOB DUTIES

• Patrol all areas of the hotel, including guest floors, public spaces, back-of-house areas, and parking lots.
• Monitor security systems, cameras, alarms, and access control points.
• Respond promptly to incidents, disturbances, or emergency situations and document all actions taken.
• Assist guests and employees with safety-related concerns or escorts upon request.
• Enforce hotel policies while maintaining professionalism and hospitality.
• Complete detailed incident and shift reports.
• Collaborate with local law enforcement, fire departments, and emergency responders when necessary.
• Conduct routine safety inspections (fire extinguishers, doors, lighting, etc.).
• Support loss prevention efforts and investigate theft or suspicious activity.
• Participate in safety drills and ongoing training sessions.
• Provide emergency first aid or CPR if certified and needed.

MINIMUM REQUIREMENTS

• Education College degree or High School Diploma with related experience preferred.
• Skills and Knowledge Strong observational and problem-solving skills.
• Ability to remain calm and make sound decisions in high-stress situations.
• Clear communication skills, both verbal and written.
• Basic understanding of security systems and emergency procedures.
• Ability to maintain confidentiality and handle sensitive information.
• Customer-service mindset with a professional, approachable demeanor.
• Ability to stand or walk for extended periods.

SCHEDULE & WORKING HOURS

Shift Pattern: Wednesday & Thursday (11:00 PM – 7:00 AM) | Friday, Saturday & Sunday (3:00 PM – 11:00 PM) Days Off: Monday & Tuesday Status: Full-Time (40 hours/week) Flexibility: Must be willing to work holidays and support emergency call-ins or coverage adjustments as dictated by property operational needs.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.