Convention Operations Attendant

Ilani; Ridgefield (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ilani in Ridgefield, WA seeks a Convention Operations Attendant to assist with setup and teardown for meetings and events. You will ensure spaces are properly prepared, maintain clean storage areas, and provide welcoming guest service while upholding brand standards.

The role requires flexibility across shifts including evenings and weekends, a valid driver’s license, and the ability to lift up to 100 pounds as needed. High school diploma or equivalent is required.

Qualifications

• High School Diploma or GED required or equivalent.
• Stable work history with the ability to multi‑task.
• Ability to stand, walk, bend, and lift up to 100 lb occasionally.

Responsibilities

• Set up and break down functions in the Meeting and Entertainment Center and related rooms.
• Provide superior guest service and maintain brand standards.
• Coordinate with departments for timing and flow of events.
• Maintain safety, report hazards, and follow safety policies.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Driver's license

Shift flexibility

Education

High School Diploma or GED

Equivalent diploma (RED/FHD)

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5345.htmldPledge for Success:We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.Position Summary:The Convention Operations Attendant is responsible for assisting with the proper set up and maintenance of all meeting and entertainment venues.Primary Duties and Responsibilities:Provides superior guest service.Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.Correctly and efficiently sets up and breaks down all functions related to events in the Meeting and Entertainment Center, Cowlitz Gathering Room, and off-site events according to the banquet event order.Keeps meeting space and BOH storage areas clean and organized.Maintains familiarity with the various types of workable setups for each function room.Transports and stores tables, chairs, and other equipment.Working knowledge of meeting and event schematics and Banquet and Event OrdersCommunicates with various departments within the set-up and break-down of events for timing and support transitions.Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.Maintains constant awareness of safety and accident prevention remains properly trained in safety policies and procedures.Assists guests whenever possible, referring all requests which are beyond scope of responsibility immediately to the Assistant Manager ; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.Completes daily reports for event tracking for the next shift.Maintains confidentiality of sensitive information.Performs other duties as assigned.Minimum Qualifications:High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.Must be able to understand and consistently deliver brand standard.Must be able to perform job functions with attention to detail, speed, and accuracy.Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.Must be able to stand, walk, bend, and move around during the entire shift.Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.Must possess a valid Driver’s License.Must be willing to work in a smoking environment.Must be willing to adhere to company health and safety measures.Work Shift:Any (United States of America)Wages:This role offers a starting wage of $18.28 per hour. Candidates with relevant experience may be placed higher within the established pay range.Knock, knock. Hear that sound? That's opportunity!