Security Officer

The Global Ambassador Hotel; Phoenix (AZ); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Competitive benefits

Job summary

The Global Ambassador is a Phoenix-area hotel known for its boutique, globally inspired hospitality. We are seeking a dedicated security professional to patrol premises, respond to incidents, assist guests, and enforce hotel policies in a fast-paced setting.

Ideal candidates bring hospitality security experience, strong communication and incident-response skills, and the stamina to stand and move across shifts, including evenings and weekends.

Qualifications

• Must be able to work Thursday, Friday, Saturday, 4:30PM-12:30AM.
• Previous security experience in hospitality preferred.
• Knowledge of incident response protocols.
• Strong communication, reporting, and customer service skills.
• Ability to stand/walk for long periods and work varied shifts.
• De-escalation, self-defense, and restraint tactics a plus.
• Professional appearance and integrity are crucial.

Responsibilities

• Patrol hotel premises and respond to incidents and requests.
• Monitor surveillance cameras and access points.
• Enforce hotel policies, maintain order, and address disturbances.
• Respond to and document accidents, safety hazards, and security breaches.
• Provide excellent customer service by assisting guests.
• Investigate suspicious activity and trespassing.
• Cooperate with local authorities regarding security matters.
• Perform security checks and maintain records.

Skills

Security experience

Incident response

Communication skills

Stamina

De-escalation techniques

Professional appearance

Job description

Why The Global Ambassador

• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Why The Global Ambassador

• Competitive compensation
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more
• Paid time off eligibility for those working 32+ hours per week
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives

Who We Are

Hospitality refined for a global mindset.

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the Worldand Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

What You'll Do

• Patrol hotel premises and respond to incidents and requests
• Monitor surveillance cameras and access points
• Enforce hotel policies, maintain order, and address disturbances
• Respond to and document accidents, safety hazards, and security breaches
• Provide excellent customer service by assisting guests
• Investigate suspicious activity and trespassing
• Cooperate with local authorities regarding security matters
• Perform security checks and maintain records

Qualifications

• **Must be able to work Thursday, Friday, Saturday, 4:30PM-12:30AM**
• Previous security experience in hospitality preferred
• Knowledge of incident response protocols
• Strong communication, reporting, and customer service skills
• Ability to stand/walk for long periods and work varied shifts
• De-escalation, self-defense, and restraint tactics a plus
• Professional appearance and integrity are crucial

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

Pay Range: $23.50 USD - $23.50 USD