Security Network Operations Center (SNOC) Engineer
Sinclair Community College
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Benefits offered by this job
Job summary
Sinclair Community College is seeking a Security Network Operations Center (SNOC) Engineer on its Dayton campus to administer key enterprise systems and develop monitoring automation. The role supports nine IT functional areas and focuses on uptime, security, and performance of production systems and network infrastructure.
Responsibilities include managing OpsRamp, PaperCut, and Veeam, coordinating with IT teams across the college, and being available for 24x7 on-call support in a multi-site
Qualifications
- Associate degree with 5+ years IT experience or Bachelor's with 2+ years IT experience.
- Ability to manage multiple tasks with attention to detail and deadlines.
- Strong collaboration with IT teams and Sinclair coworkers.
- Maintaining Security+ or equivalent is desirable.
- Must have a valid driver’s license.
Responsibilities
- Monitor and maintain ITOM to sustain high uptime.
- Manage ExtremeManagement Center for network monitoring.
- Troubleshoot TCP/IP networks using NetFlow, ICMP, and SNMP.
- Administer backup software (Veeam) across multi-site environment.
- Configure pay-for-print system and SQL/ASP.Net code.
- Develop automation with VBScript, Python, Bash, PowerShell.
- Participate in 24x7 on-call rotations in a datacenter environment.
- Administer Linux and Windows servers and large Windows printing.
- Detect and triage security incidents and coordinate responses.
- Assist with vulnerability detection, alerting, and mitigation.
- Work with Defender/SIEM/tools to analyze security events.
- Troubleshoot VoIP performance and network access control issues.
Skills
Education
Tools
Job description
Job Title Security Network Operations Center (SNOC) Engineer
Location Main Campus - Dayton, OH
Job Number 05569
Department Information Technology Services
Job Category Professional
Job Type Full-Time
Status Regular
Job Open Date 10/02/2026
Resume Review Date 10/19/2026
Closing Date 10/18/2026
Open Until Filled No
The Sinclair SNOC Engineer supports the College’s InformationTechnology division, which includes nine functional areas:Information Security, Application Administration, ApplicationDelivery, Application Development, End-User Computing, NetworkOperations Center, Server-Based Computing, Telecommunications, andUser Support. Guided by the Information Technology mission toenhance student learning and success, the SNOC Engineer helpsdeliver reliable, secure, and effective technology services thatsupport the College’s educational mission.
The Sinclair SNOC Engineer is responsible for administering andmaintaining key enterprise systems, including OpsRamp (ITOperations Management), PaperCut (pay-to-print), and Veeam (backupand recovery), to ensure the health, availability, and performanceof production systems and network infrastructure. This positiondevelops and maintains monitoring and automation tools that enableUser Support, the Help Desk, and IT Operations to efficientlyidentify, troubleshoot, and resolve technology issues. The SNOCEngineer also monitors security systems and events across theCollege’s infrastructure, helping to identify and respond tooperational and cybersecurity concerns. Serving as a centraltechnical resource, this role collaborates with stakeholders acrossthe institution to support critical IT services and maintain asecure, resilient, and high-performing technologyenvironment.
The salary for this position begins at $59,661.00 and is commensurate with education and experience.
This position is open only to applicants who residein Ohio, Indiana, or Kentucky, or who are able to perform workwithin one of these states. Sinclair Community College restrictspart-time employment to approved states due to employment, tax, andbenefits compliance requirements.
The following are some of the benefits that professional staff withSinclair College receive:
- Tuition Waiver for You and Your Family: Employees andeligible dependents can take advantage of tuition-free access toSinclair courses and programs.
- Generous Retirement Benefits: Build your future throughparticipation in OPERS, including a 14% employer contribution.
- Exceptional Time Off: Enjoy more than four weeks ofvacation and personal leave, more than three weeks of sick leaveannually, and 14 paid holidays each year.
- Health Benefits That Work for You: Choose fromcompetitive medical, dental, and vision plans designed to supportyou and your family’s health and well-being.
- Peace of Mind for the Future: Full-time employeesreceive employer-paid life insurance and long-term disabilitycoverage.
- Professional Growth Opportunities: Continue youreducation and career development with tuition reimbursement andongoing professional development support.
- Work-Life Balance and Wellness: Access programs,resources, and events that support your personal well-being andprofessional success.
*SCC has the right to revise this position description at anytime. This position description does not represent in any way acontract of employment.
- Use and maintain current ITOM to monitor Sinclair’s serverinfrastructure helping to maintain 99.9% uptime
- Manage and maintain network management software (ExtremeManagement Center) to monitor our Enterasys/Extreme networkinfrastructure
- Use network management technologies like NetFlow, ICMP and SNMPto troubleshoot TCP /IP networks
- Provide administration and third level support for currentBackup Software in a multi-site environment that utilizes datadeduplication technology
- Oversee and configure Sinclair’s campus-wide pay-for-printsystem, including managing the software and writing and maintainingSQL and ASP .Net custom code
- Use programming and scripting technologies such as VBScript,Python, Bash, and Windows PowerShell to automate tasks and developsolutions for monitoring and maintaining critical services
- Be available to work in an on-call rotation in a 24 × 7datacenter environment, including our off-site locations
- Maintain and administer Linux and Windows serves both physicaland virtual, and manage a large Windows network printingimplementation
- Use security practices to detect and initially triage threatscoordinating with appropriate teams to mitigate/resolve securityincidents
- Assist with vulnerability detection, alerting, reporting, andmitigation processes
- Familiarity with cybersecurity tools such as MicrosoftDefender, SIEM platforms, and related technologies used to analyzesecurity events, user activity, and potential threats
- Assist in troubleshooting and data gathering for VoIPperformance and Extreme Network Access Control issues
- Minimum of an associate’s degree and 5 years of professionalwork experience in Server/Client software installation andtroubleshooting OR a bachelor’s degree and 2 years of professionalwork experience in an I.T. related field required
- Ability to work on multiple tasks simultaneously whileproviding great attention to detail and meeting all prescribeddeadlines required
- Ability to take initiative in completing assigned tasks butalso playing an active role in successfully contributing to theInformation Technology team and working well with all Sinclairco-workers required
- Strong interpersonal skills including the ability to work wellin an IT environment with multiple interdependent teamsrequired
- Maintaining Security+, or equivalent/advanced securitycertification is highly desirable
- Must have a valid driver’s license
- * Do you have a minimum of an associate’s degree and 5 years ofprofessional work experience in Server/Client software installationand troubleshooting OR a bachelor’s degree and 2 years ofprofessional work experience in an I.T. related field?
- I have an associate's degree and five (5) years of professionalwork experience in Server/Client software installation andtroubleshooting.
- I have a bachelor's degree and two (2) years of professionalwork experience in an I.T. related field.
- I do not meet the experience and education requirements.
- * Are you legally authorized to work in the United States, andwill you now or in the future require employer sponsorship for awork visa? *Sinclair Community College will not sponsor applicantsfor work visas.
- Yes, I am authorized to work in the United States and do notrequire sponsorship now or in the future.
- Yes, I am authorized to work in the United States but willrequire sponsorship now or in the future.
- No, I am not authorized to work in the United States.
- * In accordance with Sinclair Community College employment,tax, and benefits compliance requirements, please select the statein which you currently reside or will perform work for thisposition.
- Ohio
- Indiana
- Kentucky
- I do not reside in or am unable to perform work in one of thesestates.
- Resume
- Cover Letter
- Associate's Transcript
- Bachelor's Transcript
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