Security Manager - Aman New York

Aman; New York (NY); Vor Ort; USD 80.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K plan

Complimentary stays at Aman properties

Restaurant discounts

Zusammenfassung

Aman New York in the Crown Building is seeking a Security Manager to lead the security team, oversee safety programs, and liaise with law enforcement. You will protect guests, colleagues and property, and support the Director and Assistant Director of Security in daily operations.

The role requires at least five years of supervisory experience in luxury hospitality, and a T-89 Certificate of Fitness from FDNY. Fluent English is essential; multilingual skills are a plus.

Qualifikationen

• Five+ years of supervisory experience in a luxury hospitality environment.
• Proven ability to manage security operations and guest safety with discretion.
• Excellent communication and guest service skills.

Aufgaben

• Maintain high standards for guests and colleagues at all times.
• Oversee day-to-day security operations as directed.
• Collaborate with all hotel departments to ensure safety and luxury standards.
• Ensure fire life safety policies align with NYCFD requirements and procedures.
• Train colleagues in emergency procedures and incident reporting.
• Enforce hotel rules and respond to security incidents efficiently.

Kenntnisse

Supervisory experience

Luxury hospitality experience

Strong communication

Multilingual ability

Ausbildung

FDNY T-89 Certificate of Fitness

Jobbeschreibung

Location Overview Join our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan’s midtown. With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.

Role

The Security Manager will manage the department, protecting personnel, guests, and property grounds. Assist the Director and Assistant Director of Security in leading the team, oversee safety programs, and act as a liaison with law enforcement.

This position has an annual compensation range of $80,000 - $85,000.

Responsibilities

• Maintain high level of standards with guest and colleagues at all times.
• Conduct all day-to-day operations duties as directed
• Ability to support and collaborate with all departments within the hotel to ensure unity and high luxury standards.
• Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.
• Assist in the development and implementation of Standard Operating Procedures for the Department.
• Review and follow-up on all incident, loss and accident reports.
• Be responsible for the fire life safety policies and procedures as dictated by NYCFD fire safety director legislation.
• Assist in training all colleagues in emergency procedure preparedness.
• Effectively enforce hotel’s rules and regulations.
• Anticipate and understand the needs of our guests.

Requirements

• A minimum of 5 years of supervisory experience in a luxury hospitality environment.
• Must possess a T-89 Certificate of Fitness from FDNY.
• Ability to handle guest requests, complaints, and concerns in an efficient, calm, and genuine manner.
• Positive, inclusive, genuine, innovative, engaging, and energetic personality.
• Able to be organized, manage time wisely, showcase high levels of attention to detail.
• Ability to stand for extended periods of time, lift, push, items, equipment, and packages of up to 50lbs.
• Excellent communication skills, both written and verbal in English, multi-lingual is a plus.
• Able to handle a multitude of tasks in an intense, fast paced environment.
• Excellent people skills with the ability to work under pressure and with various stakeholders.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

• Comprehensive and generously-subsidized health benefits program
• Safe Harbor 401K Plan
• Complimentary Stays at other Aman properties
• Discounts at Aman New York restaurants and Aman Retail online store
• Wellness events throughout the year