Security Manager - Aman New York

AMAN Group Sarl; New York (NY); Presencial; USD 80 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Safe Harbor 401K Plan

Complimentary Stays at Aman properties

Discounts at Aman New York restaurants

Wellness events

Resumo da oferta

Aman New York is seeking a Security Manager to lead the security department, protect guests and staff, and uphold the highest luxury standards. You will support the Director and Assistant Director, oversee safety programs, and ensure a secure environment across the property.

Responsibilities include SOP development, incident reporting review, training staff on emergency procedures, and enforcing fire life safety policies per NYCFD guidelines.

Qualificações

• Minimum 5 years supervisory experience in luxury hospitality.
• Must possess a T-89 Certificate of Fitness from FDNY.
• Excellent written and verbal English; multilingual is a plus.
• Able to stand for extended periods and lift up to 50 lbs.
• Strong ability to handle guest requests calmly and professionally.

Responsabilidades

• Manage the security department and oversee safety programs.
• Assist Director and Assistant Director in leading the team.

Conhecimentos

Security management

Supervisory experience

English communication

Multilingual

Public safety

Formação académica

T-89 Certificate of Fitness

Ferramentas

Incident reporting system

Descrição da oferta de emprego

Location OverviewJoin our team in Aman New York. East meets West and old meets new. Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan’s midtown. With a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.RoleThe Security Manager will manage the department, protecting personnel, guests, and property grounds. Assist the Director and Assistant Director of Security in leading the team, oversee safety programs, and act as a liaison with law enforcement.This position has an annual compensation range of $80,000 - $85,000.ResponsibilitiesMaintain high level of standards with guest and colleagues at all times.Conduct all day-to-day operations duties as directedAbility to support and collaborate with all departments within the hotel to ensure unity and high luxury standards.Create a safe and secure environment for our guests and colleagues by ensuring House Officers are making a minimum of 2 tours of property per shift.Assist in the development and implementation of Standard Operating Procedures for the Department.Review and follow-up on all incident, loss and accident reports.Be responsible for the fire life safety policies and procedures as dictated by NYCFD fire safety director legislation.Assist in training all colleagues in emergency procedure preparedness.Effectively enforce hotel’s rules and regulations.Anticipate and understand the needs of our guests.RequirementsA minimum of 5 years of supervisory experience in a luxury hospitality environment.Must possess a T-89 Certificate of Fitness from FDNY.Ability to handle guest requests, complaints, and concerns in an efficient, calm, and genuine manner.Positive, inclusive, genuine, innovative, engaging, and energetic personality.Able to be organized, manage time wisely, showcase high levels of attention to detail.Ability to stand for extended periods of time, lift, push, items, equipment, and packages of up to 50lbs.Excellent communication skills, both written and verbal in English, multi-lingual is a plus.Able to handle a multitude of tasks in an intense, fast paced environment.Excellent people skills with the ability to work under pressure and with various stakeholders.BenefitsAt Aman Group, we believe that our colleagues are at the core of our success. We offer a competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.Comprehensive and generously-subsidized health benefits programSafe Harbor 401K PlanComplimentary Stays at other Aman propertiesDiscounts at Aman New York restaurants and Aman Retail online storeWellness events throughout the yearIf you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.