Security & Guest Services Ambassador

Caesars Entertainment; Seattle (WA); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Caesars Entertainment in Seattle is seeking a guest services associate to ID patrons, greet guests, and share information about casino promotions and amenities. The role requires welcoming behavior and strong customer service skills.

You will answer questions, direct guests to various amenities, and help maintain confidentiality and safety. This position includes opportunities for part-time or full-time work and requires in-person presence at the casino.

Qualifications

• High school diploma or GED required or preferred.
• Ability to read simple instructions.
• Ability to use a telephone.
• Ability to work well with the public.
• Excellent public relations and customer service skills.
• Maintain a professional demeanor under time pressure.

Responsibilities

• Check identification at ID posts to ensure guests are at least 18 years old.
• Greet all patrons and inform about casino promotions and information.
• Answer questions about the casino and direct guests to amenities.
• Maintain confidentiality and safety of guests and company information.
• Perform other duties as assigned.

Skills

Public relations

Customer service

Communication

Discretion

Education

High school diploma or GED

Job description

Caesars Entertainment in Seattle is seeking a guest services associate to ID patrons, greet guests, and share information about casino promotions and amenities. The role requires welcoming behavior and strong customer service skills.

You will answer questions, direct guests to various amenities, and help maintain confidentiality and safety. This position includes opportunities for part-time or full-time work and requires in-person presence at the casino.