Security Guard Patrol Access Assistance

Allied Universal; Boston (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal® in Boston, MA seeks an Unarmed Security Officer to patrol a premier retail location, deter incidents, and deliver outstanding customer service. You will monitor access points, respond to incidents, and maintain clear reporting to leadership.

Role requires 18+ years, a high school diploma, and the ability to obtain background checks and drug screening as part of employment.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service preferred.
• Access control and badge handling experience is desirable.
• Background check and drug screening will be conducted.

Responsibilities

• Provide customer service to clients, guests, and team members by carrying out security procedures.
• Conduct regular and random patrols throughout the retail location to deter unauthorized activity.
• Respond to incidents and customer concerns in a calm, professional manner.
• Monitor access points and report maintenance concerns and incidents per procedures.
• Maintain detailed activity reports and communicate information to site leadership.

Skills

Patrol

Customer service

Access control

Emergency response

Report writing

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Access Assistance in Boston, MA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer at a premier retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control, and provide outstanding customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture puts people first and integrity guides every interaction.

Position Type:

Full Time

Pay Rate:

$19.00 / Hour

Job Schedule:

• Mon 07:00 AM - 03:00 PM
• Tue 07:00 AM - 03:00 PM
• Wed 07:00 AM - 03:00 PM
• Thur 07:00 AM - 03:00 PM
• Fri 07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to clients, guests, and team members by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, including customer areas, entrances, loading areas, and the perimeter, to help to deter unauthorized activity.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Monitor access points and report unusual conditions, maintenance concerns, and security-related incidents according to site-specific procedures.
• Maintain detailed and accurate activity reports and communicate relevant information to site leadership and Allied Universal supervision.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.