Security Guard Dispatch Communications

Allied Universal; Framingham (MA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, is hiring a Security Officer Enhanced Part Time in Framingham, MA. This role offers fixed anchor shifts with the option to pick up additional shifts via the scheduling platform to increase earnings.

Responsibilities include assisting clients, monitoring dispatch, and maintaining logs while ensuring safety and security at the site. The position requires reliability, integrity, and the ability to work a Saturday shift.

Qualifications

• Experience with access control and badge systems is preferred.
• CPR and First Aid certification is preferred.
• Comfortably using a computer or tablet is preferred.
• Be able to lift up to 20 pounds.

Responsibilities

• Provide customer service to clients, visitors, and employees following security procedures and site policies.
• Monitor dispatch communications and coordinate deployment of personnel.
• Maintain accurate activity logs, incident reports, and dispatch records.
• Respond calmly to incidents and escalate as needed.
• Conduct regular patrols and monitor for unusual activity.

Skills

Customer service

Attention to detail

Communication skills

Education

High school diploma or equivalent

CPR and First Aid certification preferred

Tools

Access control systems

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.

As a Security Officer Enhanced Part Time Dispatch Communications in Framingham, MA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Pay Rate: $23.31 / Hour

Job Schedule:

Sat 03:00 PM - 11:00 PM

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, receive and prioritize service requests, and coordinate the deployment of personnel to support retail and mall locations.
• Maintain accurate activity logs, incident reports, and dispatch records; communicate relevant information to site leadership and Allied Universal supervision.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns according to established procedures.
• Conduct regular and random patrols around the business and perimeter, as assigned, while monitoring for unusual activity and helping to deter unauthorized access.

Minimum Requirements:

• Experience with access control and badge systems is preferred.
• CPR and First Aid certification is preferred.
• Comfortably using a computer or tablet is preferred.
• The ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.