Security & Gate Access Specialist

Schneider National; Green Bay (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Paid time off & holidays

Incentive pay program

Tuition reimbursement

Shift differential

Job summary

Schneider National in Green Bay, WI is seeking a Security Specialist to answer incoming calls from company drivers with security questions and requests. You will also operate gates and monitor entrances at Schneider facilities nationwide.

Responsibilities include directing callers, maintaining courteous communication, overseeing equipment inventory, reviewing gate video, and responding to alarms while guiding associates on security policies and handling confidential information.

Qualifications

• Associate degree or equivalent work experience.
• 1+ years of customer service or related experience.
• Security, loss prevention, or criminal justice training is a plus.
• Experience with Microsoft Office programs.
• Strong written and verbal communication skills.
• Excellent decision-making and problem-solving skills.
• Ability to review and monitor video monitors for extended periods.

Responsibilities

• Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
• Maintain courteous communication with internal associates and company drivers.
• Oversee the accurate inventory of equipment.
• Control gate access across Schneider locations.
• Analyze and react to gate video surveillance.
• Handle and resolve security alarms promptly.
• Guide associates on adhering to security policies and procedures.
• Handle confidential business information with discretion.

Skills

Associate degree

Customer service

Security training

MS Office

Communication

Decision making

Video surveillance

Education

Associate degree

Tools

Microsoft Office

Job description

Schneider National in Green Bay, WI is seeking a Security Specialist to answer incoming calls from company drivers with security questions and requests. You will also operate gates and monitor entrances at Schneider facilities nationwide.

Responsibilities include directing callers, maintaining courteous communication, overseeing equipment inventory, reviewing gate video, and responding to alarms while guiding associates on security policies and handling confidential information.