Security Specialist

Schneider National, Inc.; Wisconsin; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and holidays

Incentive pay program

Job summary

Schneider National, Inc. in Green Bay, WI is seeking a Security Specialist to answer security-related questions from drivers and operate gates at Schneider facilities nationwide.

The role includes monitoring entrances, responding to alarms, and enforcing security policies. The ideal candidate has an associate degree or equivalent experience, 1+ years in customer service, and familiarity with Microsoft Office.

Qualifications

• Associate degree or equivalent work experience.
• 1+ years of customer service or related experience.
• Security, loss prevention or criminal justice training is a plus.

Responsibilities

• Answer incoming calls promptly and direct callers to the appropriate department or associate.
• Maintain courteous communication with internal associates and company drivers.
• Oversee the accurate inventory of equipment.
• Control gate access across Schneider locations.
• Analyze and react to gate video surveillance.
• Handle and resolve security alarms promptly.
• Guide associates on adhering to security policies and procedures.
• Handle confidential business information with discretion.

Skills

Customer service

Security training

Communication skills

Video surveillance

Education

Associate degree

Tools

Microsoft Office

Job description

Welcome to Schneider! Thank you for your interest in a career with us. | My Account Options

Job Description - Security Specialist (262269)

Job Description

Security Specialist - 262269 - Full-time Monday, Tuesday, Thursday, Friday and every other weekend 11:00 p.m. to 7:00 a.m.

Job Number:

262269

Shift

1st Shift

Job overview:

Schneider is seeking a Security Specialist in Green Bay to answer incoming phone calls from company truck drivers with security-related questions and requests. The Security Specialist will also operate gates and monitor entrances at Schneider facilities across the country.

Responsibilities:

• Answer incoming phone calls promptly and direct callers to the appropriate department or associate.
• Maintain courteous communication with internal associates and company drivers.
• Oversee the accurate inventory of equipment.
• Control gate access across Schneider locations.
• Analyze and react to gate video surveillance.
• Handle and resolve security alarms promptly.
• Guide associates on adhering to security policies and procedures.
• Handle confidential business information with the utmost discretion to ensure confidentiality is maintained.

Skills and qualifications:

• Associate degree or equivalent work experience.
• 1+ years of previous customer service, business or related experience.
• Previous security, loss prevention or criminal justice training is a plus.
• Experience with Microsoft Office programs.
• Strong written and verbal communication skills.
• Excellent decision-making and problem-solving skills.
• Able to review and monitor video monitors for extended periods of time.

Pay and benefits:

• Medical, dental and vision insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job

Facilities

Primary Location:

USA-WISCONSIN-Green Bay

Building Location Address : 3101 S Packerland Dr , Green Bay, WI, 54313