Security & Fire Alarm Systems Technician

Doyle Security Systems, Inc.; Buffalo (NY); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Company vehicle and gas card

Paid training

Bonus pay

Medical, Dental & Vision Insurance

401(k) with match

Tuition reimbursement

Job summary

A family-owned security company in Buffalo is searching for a Security & Fire Alarm Systems Technician. The role involves installing and maintaining low-voltage security systems, providing exceptional customer care, and adhering to safety protocols. Candidates should possess excellent communication skills and have a valid driver's license. This position offers a competitive pay range and various employee benefits, including health insurance and a retirement plan.

Qualifications

• 2+ years of experience in low-voltage installation preferred.
• Valid driver’s license with a clean driving record.
• OSHA 10 and/or NICET certification a plus.

Responsibilities

• Install and configure electronic security systems.
• Service and troubleshoot systems to resolve issues.
• Educate customers on system functionality.

Skills

Proficiency with low-voltage installation

Strong problem-solving skills

Excellent communication skills

Customer service skills

Job description

Security & Fire Alarm Systems Technician

Apply for the Security & Fire Alarm Systems Technician role at Doyle Security Systems, Inc.

Pay Range

$23.00/hr – $28.00/hr

Location

Buffalo, NY

What You'll Do

Installation Technicians focus on setting up new security, fire, camera, and access systems in residential and commercial environments. Service Technicians primarily troubleshoot, repair, and maintain existing systems.

• Install and configure electronic security, fire, access control, CCTV, intrusion, and network-based intercom systems
• Service and troubleshoot systems to resolve performance issues
• Conduct routine inspections and preventive maintenance
• Educate customers on system functionality, features, and service needs
• Provide exceptional customer care by answering questions, addressing concerns, and offering helpful solutions
• Maintain accurate documentation of all work performed
• Uphold high standards of safety, workmanship, and customer care

What You'll Need

• 2+ years of experience in low‑voltage installation (trainees considered)
• Valid driver’s license with a clean driving record
• Proficiency with low‑voltage install, maintenance, and repair of CCTV, intrusion, fire, access control, and intercom systems
• Strong problem‑solving skills and mechanical aptitude
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• OSHA 10 and/or NICET certification a plus
• Willingness to work occasional nights, weekends, and travel within the Buffalo region

Work Requirements

• Ability to drive a company vehicle
• Comfortable working in various environments
• Adherence to all safety protocols

Personal Traits

• Detail‑oriented, organized, and ethical
• Commitment to Doyle’s values and customer‑first mission

What We Offer

• Company vehicle and gas card
• Paid training and support for industry‑recognized certifications
• Bonus pay
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
• Paid time off & company holidays
• Parental leave
• 401(k) with match
• Life insurance
• Tuition reimbursement
• Employee discount & referral bonus
• Recognition & advancement opportunities
• Cell phone reimbursement
• Employee assistance program

About Doyle Security Systems

Doyle has been family‑owned and operated for more than 100 years, focusing on protecting lives and property. Our team is dedicated to delivering the highest level of customer service and safety. We are recognized as a great place to work and are proud of our commitment to community safety and employee well‑being.

Apply Now

If you’re interested in this role, we can’t wait to hear from you!